Company Description

Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.

Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of experienced buyer's agents, integrated property search and conveyancing, Aussie is supporting customers at every step of their property journey to find, buy and own with more confidence than ever before. Lendi Group's loan book is more than $100b and it was named Australia's Aggregator of the Year for 2024.

To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/

Innovation at Our Core - We challenge the status quo and push boundaries to create better solutions, with a goal of becoming AI-native by June 2026.
Work with the Best - Collaborate with some of the brightest minds in fintech, financial services, and strategy.
Make an Impact - Contribute to meaningful projects that shape our business and the future of property finance.
Grow & Evolve - Develop your skills and advance your career in a fast-moving, purpose-driven environment.

About The Role

We're looking for a Senior Compliance Manager - Residential Lending who is excited by the opportunity to help build something from the ground up.

You'll help build the compliance foundations for Lendi Group's home lending business, designing practical frameworks, controls and governance that support a scalable lending model.

Partnering across Product, Lending, Operations, Technology, Legal and Risk & Compliance, you'll embed compliance into our products and processes from day one. This role is ideal for someone who enjoys building from scratch, navigating ambiguity and turning regulatory requirements into practical business outcomes.

This is a 10-month contract, with the potential to become permanent once the design and build phase is complete, depending on project progress and ongoing business needs.

Job Description

Design and embed our lending compliance framework: Develop and implement practical compliance frameworks, controls and governance that support a scalable lending business and align with Lendi Group's enterprise risk framework.
Partner across the business: Work closely with Product, Lending, Operations, Technology, Legal, Risk & Compliance and external partners to ensure compliance requirements are built into products, processes and customer journeys from the outset.
Drive customer outcomes and conduct oversight: Provide compliance oversight across responsible lending, Best Interests Duty, hardship, complaints, broker distribution and other key customer outcome obligations.
Lead compliance monitoring and governance: Develop and operate a risk-based monitoring program, identifying emerging risks, control gaps and opportunities for continuous improvement while supporting clear governance reporting.
Support regulatory change and issue management: Lead or support regulatory change initiatives, compliance incidents, breach assessments and remediation activities, translating regulatory obligations into practical business outcomes.
Strengthen partner oversight: Help oversee external funders, servicers and service providers by monitoring compliance performance, control effectiveness and customer outcomes.
Support technology-enabled compliance: Partner with Technology and Data teams to ensure digital lending processes, automation and AI-enabled workflows have appropriate compliance controls and governance.
Provide trusted advice: Prepare clear recommendations, governance papers and reporting for senior leadership, helping the business make informed, risk-based decisions.

Qualifications

What You'll Bring:
- Significant experience in lending compliance, regulatory compliance, mortgage broking, banking, non-bank lending or financial services.
- Strong knowledge of Australian credit regulation, responsible lending, Best Interests Duty, hardship, complaints, breach reporting and customer outcome obligations.
- Experience designing and implementing compliance frameworks, monitoring programs, governance processes and practical controls.
- Strong understanding of regulated financial services environments and risk management frameworks.
- Excellent stakeholder management skills, with the ability to influence and challenge constructively across senior business leaders and external partners.
- Strong commercial judgement, with the ability to balance regulatory obligations and business outcomes.
- Excellent written communication skills, including preparing governance papers, recommendations and executive reporting.
- A practical, hands-on approach with the ability to build structure and deliver outcomes in a fast-moving environment.
Nice to Have:
- Experience within an ACL holder, bank, non-bank lender, aggregator, mortgage manager, fintech or specialist lending environment.
- Exposure to outsourced servicing models, white-label lending, funder arrangements or mortgage management structures.
- Experience supporting regulatory change, compliance monitoring, control assurance or internal audit readiness.
- Experience working with ASIC, AFCA, external auditors, funders or independent assurance reviews.
- Understanding of digital lending, automation, data-led processes or AI-enabled financial services.

Additional Information

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence.

We support our people in a variety of ways, but a few of the benefits that our people rave about include:

A vibrant, relaxed, yet professional culture.
Hybrid working arrangement designed to support work-life balance, while fostering meaningful connection and collaboration.
A holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work.
generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers.
An additional week's Loyalty Leave each year after reaching 3 years' service.
Wellness initiatives with a strong focus on psychological safety.

We're committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group attract, engage and evolve talent and build best-in-class products.

Feeling like you don't meet all the skills listed? That's ok; we are always on the lookout for different skills, experience, and qualities and so we'd still like to hear from you.

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