ASX: Powering Australia's financial markets

Why join the ASX?

When you join ASX, you're joining a company with a strong purpose - to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you'll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

Want to know why we are a great place to work, click on the link to learn more.

www.asx.com.au/about/careers/a-great-place-to-work

We are more than a securities exchange!

The ASX team brings together talented people from a diverse range of disciplines.

We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We're proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we're committed to a fair and inclusive workplace where everyone can thrive.

Key purpose of the role:

The Manager, Listed Company Services is responsible for supporting ASX's listing value proposition through the delivery, administration and continuous improvement of issuer engagement programs, investor access initiatives and strategic stakeholder relationships. The role contributes to a high-quality customer experience for ASX-listed entities and supports ASX's reputation as a trusted, attractive and market-leading listing destination.

Your Team

Listed Company Services is responsible for enhancing the experience of ASX-listed entities through issuer engagement, value-added programs, investor access initiatives, education, publications, partnerships and market-facing events that support ASX's position as an attractive listing venue.

Your responsibilities

Deliver, administer and continuously improve ASX Evolve programs and listed company offerings, including ASX CEO Connect, the ASX Small and Mid-cap Conference, ASX Corporate Days, the ASX Equity Research Scheme, listed entity education, Listed@ASX, peer-to-peer networking forums, sponsorships, partnerships and other issuer support initiatives.
Promote ASX as an attractive listing venue and leading exchange in supporting and nurturing listed companies, including by helping listed entities derive value from their ASX listing through targeted engagement, services and programs.
Actively engage with company founders, private equity and venture capital investors, senior corporate executives, investor relations professionals and their advisers to develop their understanding of the benefits, requirements and process of listing on ASX.
Develop relationships with key influencers, including investment banks, brokers, accounting, legal and corporate advisory firms, and represent ASX at conferences, issuer events and capital markets forums to foster and facilitate new listings business.
Identify, assess and support external partnership opportunities that enhance ASX's listed company services offering and strengthen ASX's role in connecting issuers with the investment community.
Contribute to the design and implementation of new programs and initiatives aligned to the needs of listed entities and the broader capital markets ecosystem.
Support the Head of Listed Company Services and relevant Listings team stakeholders in the development and implementation of index, issuer engagement and customer experience initiatives.
Coordinate day-of-listing engagement for new issuers, including liaison with company founders and executives in the lead-up to IPO and promotion of relevant ASX programs and services.
Mentor and supervise team members within Listed Company Services, including workload allocation, regular meetings, check-ins, coaching and coordination of program delivery.
Provide subject matter input on internal projects affecting listed entities, including CRM, Salesforce, issuer engagement tracking, reporting and process improvement initiatives.
Use data, market insights and stakeholder feedback to assess program performance, identify trends, inform decision-making and improve the listed company customer experience.

Your experience and qualifications

Must have

At least four years' experience in financial services, financial markets, investor relations, listed company services or a related capital markets environment.
Sound knowledge of financial markets, financial intermediaries and the role of an exchange in capital markets.
Demonstrated experience engaging with customers, listed entities, issuers or external stakeholders in a professional services, financial markets or customer-facing environment.
Strong written and verbal communication skills, including the ability to communicate technical information clearly and prepare high-quality presentations, reports and stakeholder materials.
Proficiency in Excel-based data analysis and PowerPoint presentation development, with the ability to use insights to inform decisions and improve program outcomes.
Demonstrated organisational capability, including experience administering programs involving information management, promotion, event coordination and stakeholder liaison.

Nice to have

Tertiary qualification in a relevant discipline such as finance, economics, business, law or a related field.
Experience providing services to ASX-listed issuers, including in a compliance, customer service, investor relations or listed company engagement role.
Understanding of investor relations activities and practices of listed issuers.
Knowledge of the equity capital markets landscape and ASX regulatory environment.
Experience supervising, coaching or mentoring staff.

We make hiring decisions based on your skills, capabilities and experience, and how you'll help us to live our values. We encourage you to apply even if you don't meet all the criteria of this role.

If you need any adjustments during the application or interview process to help you present your best self, please let us know at careers@asx.com.au.

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part-time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on-boarding process.

To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.

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