Job Profile Name

Strategic Communications Specialist

Management Level

39 - Senior Professional

Position Overview

The Strategic Communications Specialist supports, shapes, and executes integrated communication strategies for assigned projects, audiences, and business areas. Operating as a senior professional, this role partners across teams to gather inputs, ensure accuracy, and deliver timely, high-quality communications that align with organizational goals, culture, and brand standards. Leveraging audience insights, business context, data analytics, and emerging technologies-including AI-enabled communication tools-the specialist optimizes communication effectiveness and stakeholder impact. The role provides consultative guidance to leaders, identifies communication risks and opportunities, and balances strategic thinking with hands-on execution in a fast-paced, evolving environment.

Key Responsibilities

• Support, shape, and execute communications strategies for assigned initiatives, audiences, or business areas.

• Partner with leaders and stakeholders to identify communication opportunities, risks, and desired outcomes; serve as a consultative communications partner as needed.

• Create communication plans, messaging frameworks, and content that drive organizational effectiveness and employee engagement.

• Provide counsel on stakeholder communications, message positioning, channel selection, and communication effectiveness.

• Analyze communication performance, stakeholder feedback, engagement metrics, and audience sentiment to inform recommendations and actionable insights.

• Evaluate and leverage emerging technologies, including AI-enabled tools, to improve communication quality, efficiency, and scalability.

• Establish and promote best practices for AI use and continuously identify opportunities to modernize communication approaches and enhance stakeholder experiences.

• Coordinate messaging across teams and channels; manage multiple deadlines and competing priorities with strong attention to detail.

• Influence cross-functional stakeholders, mentor junior team members informally, and coordinate communications workstreams without direct authority.

Education and Experience

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Business, or related field.

• Progressive experience in strategic communications, employee communications, corporate communications, public relations, or related disciplines.

• Demonstrated experience supporting communication strategies that create measurable business outcomes; portfolio demonstrating strategic work.

• Preferred: Experience supporting executive leadership communications; using communication analytics to drive decisions; leveraging AI-enabled communication technologies and workflow automation.

• Preferred: Exposure to organizational change and transformation communications; crisis, issues, or reputation management; and experience in corporate, consulting, or agency environments supporting large-scale organizations.

Knowledge, Skills, and Abilities

• Strategic communications consulting, planning, and execution.

• Communication measurement, analytics, data storytelling, and insight generation.

• Basic understanding of AI-assisted communication technologies and digital communication platforms.

• Advanced writing, editing, presentation, and message development expertise; basic graphic design knowledge.

• Strategic thinking, business acumen, sound judgment, and decision-making.

• Strong attention to detail; ability to meet deadlines and navigate ambiguity and competing priorities.

• Executive presence, consultative influence, and stakeholder relationship management.

• Strong collaboration skills; ability to coordinate messaging across teams and channels.

• Continuous learner with a growth and innovation mindset.

Travel Requirements

• Travels: Occasional travel for meetings or events.

• % of Time: Up to 10%.

• Overnight Travel: Infrequent, as business needs dictate.

Physical Demands

• Stationary Position: Frequently

• Vision: 20/20 corrected vision

• Hearing: Receive detailed information if spoken to