Location : This is a hybrid role, offering a combination of being able to work remotely and from our Corby office.




Contract Type : Permanent




The Opportunity



We're transforming how RS delivers for customers globally through our Deliver to Promise (DTP) programme, introducing new processes, systems, governance, and reporting to ensure delivery commitments are accurate, consistent, and customer focused. Supporting the Product Owner, you'll play a key role in the ongoing success of the DTP solution. You'll help configure and maintain the system, manage critical data updates, and provide expert support to teams across Customer Service, Operations, Transport, and Supply Chain. Acting as a trusted subject matter expert, you'll help drive continuous improvement, optimise performance, and ensure the solution evolves with business needs. This is an exciting opportunity to influence a global programme at the heart of the customer experience, combining technology, data, and collaboration to help RS deliver on its promises every day.




What You Will Be Doing

• Working with the business to inform how the DTP system calculator works and integrates into our current landscape.


• Become a super user and subject matter expert on the DTP system calculator.


• Be the backup to the DTP product owner in the event of planned and unplanned absences, to ensure business continuity


• Work end to end across all business functions and processes.


• Understand the business rules applied in the DTP system calculator operate within the framework to govern them going forwards.


• Understand all system configuration to ensure we can explain 'outcomes' to our business users.


• Responsible for creating new rules as well as managing all rules setup in the DTP system calculator.


• Set and maintain all the rules and condition records in the DTP system calculator, linking it to the key business requirements.


• Work with the business to ensure data is maintained within the DTP system calculator (e.g., such as how long it will take to pick and pack an order).


• Providing hands on daily management of the system, including business governance, technical monitoring.


• Carry out any testing required for changes to the DTP solution.


• Provide training across the business as required on what DTP is and how the DTP solution works, or as changes/enhancements are made to the solution


• Support Business Change readiness in creation of FAQ (FREQUENTLY ASKED QUESTIONS) checklist for business to explain rule-based allocation outcomes from DTP.


• Liaising with the central SAP team on change requests which pass into IT for change/testing.

What You'll Bring

• Business experience within the following areas: product management, inventory management, customer service, supply chain operations.


• Ability to troubleshoot and manage interactions with SAP support


• Ability to understand big data insight.


• Experience providing training to end-users or explaining business outcomes to colleagues.


• Basic technical knowledge and understanding of data.


• SAP user knowledge.


• Ability to effectively engage at all levels within a business.


• Exposure to formalised governance processes.


• Excellent planning and organisational skills.


• Strong interpersonal & relationship building skills; able to work across functions, geographies, and cultures.


• Fluent in English language (written and verbal)

Desirable

• Systems experience within the following SAP/JDA/WMS areas, although training will be provided.


• Detailed knowledge of SAP gATP, including Order Commitment, Product Allocation, Multi-Level ATP (Available to Promise), Rules-Based ATP Substitution rules.


• Strong knowledge of supply chain management processes and best practices on OTIF (Ontime In full) fulfilment.


• Experience of implementing new systems.


• Experience of implementing or running governance processes.

• Multilingual, e.g., fluent in further European languages

We Are RS



At RS, we are making amazing happen for a better world.



As a global product and service solutions provider, we help industrial customers operate more efficiently and sustainably. Operating in 33 markets, we support around one million customers worldwide with more than 875,000 stocked products, access to over five million additional products, and a range of service solutions designed to help businesses thrive.



What sets us apart is our people. More than 8,500 colleagues around the world bring technical expertise, digital innovation, and a customer first mindset to everything we do. Guided by our values - We are one team, We deliver brilliantly, We do the right thing, and We make every day better, we're creating an environment where our people can grow, contribute and make a meaningful impact.




Rewards



Our Reward Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company.



Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include:

• Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)


• Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership


• Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts


• Spotlight - our global recognition programme provides a platform to highlight and recognise people role modelling our values

Ready to Make Amazing Happen?



Join over 8,500 colleagues and help us shape the future of our industry. Whoever you are, wherever you are - it all starts here.



Apply now and make RS a part of your journey.



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