Residential Mortgage Processor Residential Mortgage Processor …

Cognizant
in Dallas, TX, United States
Permanent, Full time
Be the first to apply
Competitive
Cognizant
in Dallas, TX, United States
Permanent, Full time
Be the first to apply
Competitive
Residential Mortgage Processor


Residential Mortgage Processor
(Dallas/Irving,TX)

Job Summary:
The jobholder in thisrole is expected to handle client escalations for different types of mortgageloans in accordance to the defined Customer SLAs.

Essential Functions:
*Some of the mostcommon reasons that a loan may be sent into exception handling are as:
· Updated title
· Power of Attorney
· Borrower(s) would like to speak with his/her LoanOfficer
· Mortgage payment is due for current month
· Update Payoff experience is required

Basic Qualifications:
· Total 3 - 5 years of processing experience
· Mortgage Licenses preferred not required
· Knowledge of Mortgage Originations Software'sprevalent in the market
· Excellent customer service & people managementskills
· Experience on US mortgage regulations
· Ability to analyze problem situations, takeownership and resolve
· Excellent communication skills -- both oral andwritten
· Management and/or project experience
· Good analytical skills
· Familiar with essential processes of Ops functionalareas and able to work cross functionally
· Excellent MS office skills - MS Word, Excel &PowerPoint Presentations.

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