Data Strategy and Governance - Data Operations Manager
Whether you're an investment professional, an expert in sales or a technology specialist, you'll find a culture at MFS that supports you in doing what you do best. Our employees work together to reach better outcomes, always favoring the strongest idea over the strongest individual. We put people first and show care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures. Job Description
Under the leadership of the Data Strategy & Governance Director, the DS&G Data Operations Manager partners with the Data Architecture and Data Governance groups to develop and advance the enterprise data strategy. Manage and lead a team responsible for the Enterprise Data Warehouse eco system and other enterprise data repositories to design & develop the data pipeline, guarantee data quality, and provide data support to the organization. Lead strategic data initiatives in support of business strategies and goals. Principal Responsibilities
- Act as a thought leader in developing strategy for DS&G data operations, aligning with the enterprise data strategy and data governance framework to ensure consistency firm-wide.
- Manage and oversee a team of employees and contractors responsible for data analysis & development, data quality and data support. Make decisions regarding employment, training and development. Conduct performance appraisals for direct reports. Develop talent through mentoring and promoting continuous learning.
- On-board new data and ensures appropriate data design & storage within the Enterprise Data Repositories, including the Enterprise Data Warehouse. Optimize existing processes and develop new technical approaches to business problems to improve data availability and quality.
- Monitor data quality and track issues, providing measurement, evaluation, short-term issue resolution and long-term prevention, including the development and support of data quality checks.
- Promote and support Data Governance and Data Literacy in collaboration with the Data Governance Organization (DGO).
- Support all departments across the enterprise in data discovery and analysis.
- Prioritize and Manage Agile Kanban backlog in support of strategic project work requiring data expertise.
- Bachelor's degree with 10 or more years of data related experience within the financial service industry.
- Strong leadership skills that blend technical abilities with a capacity for excelling in understanding and addressing key business challenges identified by stakeholders across the enterprise.
- Ability to manage teams supporting multiple business priorities and business-aligned Agile software teams.
- Excellent interpersonal, communication and management skills. Must be able to effectively communicate with all levels of the organization. Must have a strong service orientation with enthusiasm for identifying and developing creative solutions.
- Excellent analytical and problem solving skills is a must.
- Ability to work in a fast-paced environment, organized and able to prioritize tasks to meet multiple deadlines.
- Experience developing/supporting data warehouses, data marts, and similar.
- Understanding of data architecture principles and best practices.
- Strong data integration and ETL process design skills.
- Ability to adapt to and support change management.
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