Fixed Income & Currencies FO Support - Information Technology - United Kingdom Fixed Income & Currencies FO Support - Information  …

in London, United Kingdom
Internships & Graduate Trainee, Full time
Last application, 23 Nov 20
in London, United Kingdom
Internships & Graduate Trainee, Full time
Last application, 23 Nov 20
Fixed Income & Currencies FO Support - Information Technology - United Kingdom
Within Société Générale Corporate & Investment Banking (SGCIB), the Information Technologies department is in charge of providing other departments with their Information System. IT manages high quality and competitive tools respecting technology and cost standards.

Based in London, one of the leading financial market places in Europe, you will join the Fixed Income & Currencies (FIC) team, which mainly acts as a proximity business support unit for the FIC Market Making business in London.

You will mainly support Front Office users of the Investment Banking branch on booking and trading tools applications.

As an VIE in a very rich, dynamic and demanding environment, you will support the business of the Investment Banking branch for the Fixed Income and Currencies market activity. Your user base is mostly in London, but also in Paris + EMEA and consists mainly of Front Office agents. You will work on functional issues impacting pricing, electronic market contribution / negotiation / STP, manual booking but be exposed to risk and P&L issues.

Main responsibility will be to support the FIC business on our trading tools and Cross-Asset platform. Users will be traders, sales and middle office.

Collaborate within your team and contribute when applicable on skill sets outside of user support: coding, business analysis, testing, project management

Ensure the continuity of the business by a strong relationship with the local helpdesk-support team, the infrastructure teams, and the other IT teams in EMEA.

Guarantee a high level of service & quality by industrialising the different processes and participating to the local and global projects and by communicating about it.

During your VIE mission you will be in charge of these responsibilities:

- Provide thorough and clear analyses to unblock, assist and accompany the business on functional IT topics and issues.
- Escalate the incidents to appropriate development team (support level 3) when required. Liaise with relevant IT teams regarding new functional and technical enhancements.
- Participate in Agile sprints in any capacity that can contribute outside of user support: coding, business analysis, testing
- Make available the knowledge of the local activity by promoting and updating specific documentation.
- Train users within EMEA and accompany the business on major changes impacting their tools.
- Identify improvement axis and lead/propose transformation of existing processes both for the business or our production services activities.

Profile required
The VIE assignment in a nutshell

This VIE in London is to begin as soon as possible but you need to plan 3 months between your application date and the beginning of your VIE assignment. It will last 18 months.
The VIE is a specific contract, under Business France's eligibility criteria, opened to candidates under 28 and from the member states of the European Economic Space. For further information, please see

Graduate with a Master degree from Business/Engineering school or University, majoring in Computer Sciences.
A previous experience in Investment Banking would be appreciated.
You are fluent in English.
You are proficient in Office application.

To facilitate the examination of your application by our English-speaking managers, we thank you for applying in English.

Why join us
As soon as you arrive, you will be integrated into our teams and will learn every day alongside our experts, who will support you in your tasks. Gradually, you will become more independent in your projects, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.
At the end of your VIE, various opportunities could be offered to you, in France and abroad.

Business insight
At Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you're joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

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