Key Responsibilities

• Maintain non-standard rates, discounts, fee arrangements, and LOMP approvals.


• Transfer Billing Rules into Libra Rate Sets accurately and consistently.


• Monitor KPI/SLA performance and escalate issues where needed.


• Review agreed rates to ensure compliance.


• Support global discount requests with relevant data and analysis.


• Work with the eBilling team on annual rate uploads.


• Manage the shared mailbox and respond to queries within SLA.


• Assist with rate and timekeeper administration.

What You Bring

• 1+ years' experience in a finance or administrative role.


• Strong communication and attention to detail.


• Accurate data entry and good IT skills.


• Experience using financial systems.


• Fluent English.


• Ability to meet deadlines and work under pressure.


• Proficient in Excel and Word.


• Proactive, self-motivated, and team-oriented.


• Multi-currency or shared services experience is advantageous.

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