AVP, Technical Business Analyst, Group Consumer Banking and Big Data Analytics Technology, Technology & Operations AVP, Technical Business Analyst, Group Consumer  …

DBS Bank Limited
in Singapore
Permanent, Full time
Last application, 26 Nov 20
DBS Bank Limited
in Singapore
Permanent, Full time
Last application, 26 Nov 20
AVP, Technical Business Analyst, Group Consumer Banking and Big Data Analytics Technology, Technology & Operations
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.


  • Identifying and documenting requirements in form of customer journeys and user stories
  • Work with business stakeholders in requirement prioritization and rationalization
  • Maintain technical awareness at a level where alternatives can be analysed, modelled and classified according to technical feasibility and non-functional characteristics
  • Work with internal and external product teams in finalizing solution to meet the requirements
  • Take responsibility as needed for the detailed specification and modelling of recommended solutions
  • Apply available standards, methods and tools in an intelligent and effective way and produce a consistently high standard of documentation
  • Exhibit values and principles of an agile mindset
  • Responsible for organizing product training
  • Coordination across teams / platforms, ensuring project requirements are understood by the teams and solution meets the requirements
  • Assist users in defining acceptance criteria for testing
  • Highlighting capability gaps to respective team/tribe/ function leads
  • Effectively communicate with team members and stakeholders in a timely and clear fashion.
  • Identify and resolve issues and conflicts within the program and project management community
  • Manage and communicate effectively with domain leads


  • 8+ years of experience in consumer finance products (including credit cards and unsecured lending)
  • Proven expertise and experience of analysing, defining and articulating complex problems across strategic business systems, process and data areas of work
  • Experience of defining and documenting process workflows for system implementation
  • Experience in design, and mainframe development is preferred
  • Prior experience on applications analysis, design and development, on Unsecured Leading applications such as credit card acquiring, and issuing is a MUST. Knowledge of cards application like VisionPLUS, and IST is a plus
  • Excellent presentation, analytical and articulation skills
  • Experience of facilitating workshops and working with both external vendors and internal stakeholders
  • Proven experience with business and technical requirements analysis, business process modelling/mapping, methodology development, and data modelling
  • Self-starter and extremely hands on in the management of projects
  • Proven leadership skills and evidence of collaboration with customers to develop strategies and solutions of high business value
  • Able to manage and work with internal stakeholders, and vendors
  • Ability to apply general organizational knowledge of the business and systems processes in problem analysis is required
  • Must possess strong leadership skills and generate enthusiasm among stakeholders
  • Ability to work independently with users to define concepts, under direction of project managers is required
  • Must possess strong analytical, organizational and product management skills
  • Ability to communicate difficult sensitive information tactfully is required. Must possess excellent verbal and written communication skills
  • Ability to interact professionally with a diverse group, executives, managers, vendors and subject matter experts is required
  • Preferred technical experience in mainframe

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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