Job Description

Key Responsibilities:

Order Management & Customer Service

- Manage and process customer orders in SAP and related systems.
- Monitor order fulfillment and coordinate activities with Sales, Logistics, and Production teams.
- Handle scheduling agreements, order adjustments, and rolling date changes.
- Support customers and internal stakeholders by resolving order-related inquiries and issues.
- Create and maintain customer master data and support account setup activities.

Logistics & Supply Chain Coordination

- Coordinate annealing planning and monitor material availability and delivery schedules.
- Support material reallocations and collaborate with Quality, Dispatch, and Warehouse teams.
- Manage logistics documentation, including insurance-related documents.
- Ensure effective communication between internal departments and external partners.

Finance & Administration

- Verify and process invoices and financial documentation.
- Support monthly closing activities and invoice reconciliation.
- Monitor consignment stock settlements and financial transactions.
- Cooperate with Controlling and Finance teams on billing and credit/debit note processes.

Systems & Process Support

- Maintain pricing data and order confirmations in relevant systems.
- Support IT-related integrations and process improvements.
- Create and manage tickets, reports, and operational documentation.
- Contribute to continuous improvement and optimization initiatives.

What We Are Looking For:

Skills & Competencies

- Strong analytical and problem-solving abilities.
- Excellent attention to detail and accuracy.
- Well-developed organizational and planning skills.
- Effective communication and stakeholder management capabilities.
- Customer-oriented mindset and strong teamwork skills.
- Ability to work independently and manage priorities in a dynamic environment.
- Flexibility, adaptability, and resilience under pressure.

Technical Requirements:

- Fluent German and English, both written and spoken.
- Strong MS Office skills, especially Excel.
- Knowledge of SAP and supply chain processes is highly desirable.
- Understanding of logistics, order management, and financial operations.

Qualifications:

- Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.
- 5-7 years of experience in Supply Chain, Order Management, Logistics, or a similar role.

About Us

ArcelorMittal is the world's leading steel and mining company, with a presence in 60 countries and primary steelmaking facilities in 15 countries. Our material is part of the fabric of life. What we produce makes a difference - to individuals, communities, businesses and society. At ArcelorMittal, the safety, health, and wellbeing of our employees are our top priorities. We believe that every accident is avoidable, and it is essential for every employee, from the shop floor to the management committee, to hold this belief.

Our purpose is to produce ever smarter steels that have a positive benefit for people and planet. Steels made using innovative processes which use less energy, emit significantly less carbon and reduce costs. Steels that are cleaner, stronger and reusable. Steels for electric vehicles and renewable energy infrastructure that will support societies as they transform through this century. With steel at our core, our inventive people and an entrepreneurial culture at heart, we will support the world in making that change. This is what we believe it takes to be the steel company of the future.

About the Team

Do you want to make an impact? We're looking for talented people to join a global community. ArcelorMittal is the world's leading steel company. Our material is part of the fabric of life. Our purpose - and the reason why we exist - is to create smarter steels for people and planet. Help us develop the material that tomorrow's world will be made of. In return, we offer endless career opportunities, international experiences in a diverse, multi-cultural organisation, working with leading experts, and lifelong learning through the ArcelorMittal University.

As Segment Finance, we develop financial planning & analysis to help Segment & Clusters frame, monitor and achieve their business objectives. We want to be a business partner of choice to identify & promote value creation initiatives across all functions. We see our team as an open ground for new talents, with a clear focus on creativity, diversity & inclusion.
Our Mission is to:

• Develop financial planning & analysis to help Segment & Clusters frame, monitor and achieve their business objectives
• Reinforce Segment & Clusters decision making by bringing the relevant strategic, financial & business perspectives
• Promote and drive value creation initiatives across the different functions
• Ensure fair allocation of financial resources between business stakeholders
• Set up a transparent business environment, in compliance with internal & external financial standards & procedures