QA Engineer 1 - Support
JOB CODE
PHL5555
JOB PROFILE NAME (Title)
QA Engineer 1 - Support
MANAGEMENT LEVEL
8 Professional / Supervisory
DISCIPLINE
Quality Assurance
REPORTS TO
FSLA CLASSIFICATION
Salary
QA Engineer 1 is primarily responsible in the effective execution of qualification, test methodology and metrology and failure analysis to ensure that parts conform and are comparable to OEM and product warranty. He / She ensures that the capability of failure analysis and reliability remains effective and cost-efficient for new parts ,product and process qualification , sustenance and development.
Position Overview
QA Engineer 1 - Support
JOB CODE
PHL5555
JOB PROFILE NAME (Title)
QA Engineer 1 - Support
MANAGEMENT LEVEL
8 Professional / Supervisory
DISCIPLINE
Quality Assurance
REPORTS TO
FSLA CLASSIFICATION
Salary
QA Engineer 1 is primarily responsible in the effective execution of qualification, test methodology and metrology and failure analysis to ensure that parts conform and are comparable to OEM and product warranty. He / She ensures that the capability of failure analysis and reliability remains effective and cost-efficient for new parts ,product and process qualification , sustenance and development.

Essential Job Skills/Duties
• Defines qualification and reliability testing methods per requirements
• Maintains work instructions and job aids for compliant execution
• Manages qualification/reliability systems and documentation (incl. deviations)
• Conducts material analysis and product characterization for global support
• Reviews failure analysis (FA) reports and provides advanced insights/solutions
• Evaluates reports and drives continuous improvement initiatives
• Monitors lab inventory of parts, materials, and products
• Supports qualification and reliability engineering team activities
• Leads continuous improvement projects on test methodologies
• Collaborates cross-functionally to enhance quality and processes

Required Technical Skills
• Continuous Improvement
• Quality Manufacturing
• Problem Solving and Decision Making- PDCA, DMAIC, 8D, 7QC Tools (Why Why, Fishbone , Shainin DOE)
• Mobile Testing, Repair and Troubleshooting
• Manufacturing Diagnostic
• Advance Mobile Communications Technology
• Six Sigma Green Belt
• Project Management
• Material Characterization and Analysis
• Change and Risk Management
• Advance Quality Planning
• Quality Standards, Quality Systems and Process Improvement.
• Laboratory Tester and Equipment
• System for Handling of Non-conforming

Required Soft/Leadership Skills
• Communicate clearly with cross-functional teams.
• Manage time to meet deadlines.
• Deliver concise, actionable documentation.
• Adapt quickly to shifting priorities.
• Maintain focus under operational pressure.

Required Education & Experience
• Bachelor's degree in Engineering (BSECE, BSEE, BSME, BSMetE, BSMatE preferred)
• Minimum of 2 years work experience in consumer electronics manufacturing set-up or Completed the Asurion Cadetship or equivalent program
• Minimum of 2 years of experience in laboratory and reliability testing
• Preferably with 2 years experience in failure analysis and metrology such as but not limited to SEM-EDS, 3D X-ray Imaging, CMM, etc.

Supervisory Responsibilities
• May mentor junior team members.
• No direct hiring or performance authority.
TRAVEL REQUIREMENTS (bulleted)
PHYSICAL DEMANDS & WORKING CONDITIONS (bulleted)