Description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with entrepreneurial, action and results-oriented professionals. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M.

How you will contribute

We are seeking a Office Assistant & Receptionist with a strong passion for delivering excellent client service. This role requires a proactive and energetic individual who can demonstrate initiative, adapt quickly, and effectively manage multiple priorities within a fast-paced environment, where the 'reception' is the heart of our Amsterdam office. The successful candidate will present consistently professional appearance, bring a positive, can-do attitude, thrive in a team-oriented setting, where they will contribute in a hands-on role. Excellent oral and written communication skills in Dutch (Native/business level proficiency) is absolutely necessary to have, with English (business level proficiency).

Key Responsibilities

Reception duties:

• Taking ownership and pride in providing a professional Front of House service.
• Answering all calls and 'at the desk' queries in a professional and timely way.
• Greeting all A&M visitors, show them to their room and provide refreshments.
• Being the first point of contact for the main building reception, representing A&M within the building.
• Setting up rooms for meetings and organising catering where required, clearing
• and re-setting rooms after use.
• Handling general office tasks, such as filing, printing, binding, scanning, and data entry and other ad hoc clerical duties and projects

Team Assistant duties:

• Management of the general email inbox
• Planning meetings and sending invites accordingly
• Liaising with the relevant teams to coordinate office activities, such as booking
• couriers and organising all incoming and outgoing post and escalating any issues
• Keeping our pantries organised and tidy during the day
• Ordering passes for new hires and managing the visitor passes.
• Ordering the catering for events held in the office.
• Monitoring office supplies and groceries throughout the day and topping up when required
• Checking and liaising with IT as necessary to remedy technology faults and ensure that the telephones and TV screens in each meeting room are in full working order.
• Organise the monthly office drinks
• Booking meetings, venues, flights and hotels
• Support our on-going market activities
• Organise client meetings / events
• Covering for EA holidays and absences
• Act as a First Aid Responder ("BHV'er")
• Maintain and edit data in Salesforce

Qualifications

• Excellent oral and written communication skills in Dutch(Native/business level proficiency) is absolutely necessary to have, with English (business level proficiency)
• Must be proficient in a variety of computer software applications including
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Preferably experience in Sales Force
• Relevant administrative experience, preferably in a professional services
• environment.
• Excellent communications skills, with the ability to present a friendly and open
• style.
• Maintain a high level of professionalism in all interactions.
• Strong time management, organisation, and prioritisation skills.
• An obvious passion for client service.
• Ability to multi-task in a fast-paced environment, using flexible mindset to shift
• priorities.
• Enthusiasm and sensitivity to others, you will enjoy being part of a close working team
• Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong interpersonal and relationship-building skills.

Your journey at A&M

We recognize that our people are the driving force behind our success, which is why we prioritise an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.

We prioritise your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favourite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.