Overview

To ensure the provision of travel coordination and office administration services for AM Best's Amsterdam office.

AM Best's office is based in the finance district of Amsterdam and has a team of approximately 10 analytical staff who provide financial strength ratings to the insurance industry within the European market. There is a broad array of expertise and international background in the team who are supported by a wider business function in Amsterdam and London. The team also work closely with its other office in the US, Mexico, UK and Asia.

Responsibilities

Travel Coordination:

• Arrange domestic and international travel, including flights, accommodations, and ground transportation
• Prepare detailed travel itineraries and ensure employees have necessary documentation including visas
• Track travel expenses and reconcile invoices or expense reports
• Adjust travel arrangements and provide real-time support when plans change

Office Administration:

• Oversee daily office operations to ensure a smooth and efficient work environment
• Serve as the primary point of contact for internal teams and external vendors including managing the relationship with the building service provider
• Manage office supplies, equipment, and maintenance needs
• Organise and maintain digital and physical filing systems
• Assist with preparing reports, presentations, and correspondence, as required
• Support HR and Office Management activities such as onboarding new joiners and managing the health and safety requirements of the office
• Coordinate meeting logistics, including room bookings and VC bookings
• Handle incoming calls, emails, and general enquiries
• Organise team events and manage associated social budget

Skills

• Experience of researching and booking travel through both an agency and directly
• Diary management experience, scheduling meetings, drafting correspondence, handling telephone calls
• Dutch language is an advantage
• Excellent written and verbal communication skills in English
• Proficiency in office software / Microsoft office suite (word, ppt, excel)