Remittance Officer - Payment & eBanking Operations  …

OCBC Bank (Malaysia) Berhad
in Kuala Lumpur, Malaysia
Permanent, Full time
Last application, 21 Sep 20
Competitive
OCBC Bank (Malaysia) Berhad
in Kuala Lumpur, Malaysia
Permanent, Full time
Last application, 21 Sep 20
Competitive
Remittance Officer - Payment & eBanking Operations
  • To verify and authorise remittance transactions (IFT, TT, Demand Draft, CO/Corporate Cheque etc) within stipulated approved limits.
  • Comply with compliance and regulatory checking and reporting (eg FEA/ AML screening etc).
  • To liaise with customers/branches/business units on any discrepancy/doubt in their instructions till resolution.
  • To ensure quick action/resolution in managing both internal and external customers' queries, feedback and complaints.
  • To monitor system availability & escalate promptly to management whenever required and to manage situation such that payment service timelines are not impacted.
  • Supports all other matters relating to audit, regulatory, banks and departmental policies and procedures.
  • Train/guide new recruits on operating guidelines, procedures, compliance and regulatory matters.
  • To participate in UAT/Projects as and when required.


Qualifications
  • Preferably at least 3 to 5 years of knowledge and experience in processing/transacting.
  • A self-motivated & pro-active person in managing operational efficiency and promote process improvements.
  • A passionate person with customer-oriented mind-set and firm believer of Quality discipline
  • Possesses good oral/communication and co-ordination skills; and able to interact well with team members and business units/bankers/customers.
  • Resourceful and able to multi-task independently with confidence in time critical environment.
  • Proficient in Microsoft Windows applications - Word, Excel & Power-point
OCBC  Bank  (Malaysia)  Berhad logo
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