Job Description

About Citco:

The market leader premier provider. The best in the business. At Citco, we've been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we'll only maintain as we move forward, always prioritizing our performance. So, for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

For more information about Citco, please visit www.citco.com

About the Business Line & Team:

Fund Services is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

The Vice President will be a key member of the Foundational Platforms team. The Foundational Platforms team is part of the wider Transformation office (TO), which is multi-skilled team charged with identifying, building, and deploying operational solutions leveraging tools from foundational platforms to emerging technologies. TO plays a crucial role in driving organizational change and achieving successful transformations.

Responsibilities

Your Role:

We offer you a challenging and rewarding role in an award-winning global, industry-leading business, renowned for excellence. Citco is a great working environment, with opportunities for personal and professional career development.

As a core member of our Foundational Platforms team, you will be working with some of the industry's most accomplished professionals to deliver high-quality work configuration & orchestration solutions that both our clients and Business Units can depend upon.

The Vice President will be a key member of the Foundational Platforms team and will play an integral role in servicing; onboarding; designing and delivering work configuration & orchestration solutions within the Citco Group. They will work with multiple and diverse stakeholder-groups from across Business Units to optimize and digitize operational processes in order to deliver position bottom-line results for Citco

Duties in brief:

• You will own the execution & timely delivery of multiple concurrent projects end-to-end.
• Maintain project reporting & project plans used by diverse audiences
• Lead working group meetings for all assigned projects
• Lead discussions with stakeholders to brainstorm solutions; gather requirements and assess feasibility
• Own; review & communicate solution design documents that clearly articulating Problem Statements; As-is & To-be states; User Stories; Proto-types & Success Criteria; business outcomes and gains from proposed solutions
• Perform or review all aspects of the project life cycle including but not limited to: scoping, analyzing, developing solutions, RAIDs, reviewing deliverables, from executing to implementing change
• Work with senior stakeholders to rollout solutions to target teams / business units
• Own User Support & User onboarding; the underlying solution & service improvements analysis & backlog; the team's service standards
• Review product backlog maintenance and grooming to ensure projects are managed effectively
• Establish best practices / industry standards while designing solutions
• Perform detailed risk analysis and reporting
• Mentor; Coach and develop staff to perform successfully in their current roles and progress their careers

Qualifications

About You:

• Bachelor degree in Management Studies, Business Administration, Finance, Accounting, Economics or related fields
• You have 16+ years of experience leveraging agile project management to deliver multiple projects on time and in scope in a fast-paced environment.
• Strong Leadership skills and supervisory experience of other professionals
• Possess a strategic mindset and find motivation in creatively solving problems
• Strong analytical skills with the ability to clearly articulate requirements
• Exceptional communications skills, both written and oral, and the ability to capture a diverse audience
• Able to present solutions to diverse audiences in a consumable format
• Ability to multi-task and effectively manage competing priorities
• Confident in leading requirements gathering sessions
• Well-versed using Confluence & JIRA to manage projects
• Experience creating process flows, user stories, acceptance criteria, design documentation and wireframes (proto-types) in order to clearly communicate a set of functional requirements

Assets:

• Significant experience in the Financial Services industry
• Business Analysis certified
• Practical application with Business Process Management / Workflow applications

Key Competencies:

• Service-minded, proactive Self-Starter
• Great time-management
• Leader & Team Player, who can work independently
• Analytical Problem Solver, with the ability to think outside-the-box
• Positive, organized & goal-oriented mindset
• Perceptible to change
• Adaptable & Accountable

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation's evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.