Responsibilities

• Investigate agency non-compliance cases and incidents.

• Develop and deliver compliance training and awareness programs.

• Draft and update compliance policies, manuals, and procedures.

• Keep agencies updated on regulatory changes, conduct thematic reviews, field checks, and sales practice testing.

• Identify conduct risks and establish preventive internal controls.

• University degree with 8 to 10+ years of insurance/financial planning experience.

• Deep knowledge of agency operations, sales practices, MCV business, and market conduct.

• Expertise in social media compliance, data analysis, and executive reporting.

• Strong training delivery and stakeholder influencing skills.

• Fluent in English and Mandarin (FLMI/CFP qualifications preferred).