IAM Operations Backfill Expert (m/f/d)

Hays Frankfurt am Main, Germany

Posted 2 days ago Remote Job Contract Competitive

Aufgaben

IAM Ticket Processing: Perform manual fulfillment of access requests and incidents, ensuring timely and accurate execution in line with defined SLAs and security policies
User Support & Advisory: Act as a point of contact for employees, providing guidance on access requests, entitlement issues, and IAM-related processes
Access Provisioning & Changes: Execute direct access changes in various target systems (e.g.,granting, modifying, and revoking permissions) in accordance with approved requests and compliance requirements
Joiner/Mover/Leaver (JML) Processing: Carry out manual steps within JML workflows, ensuring that onboarding, role changes, and offboarding activities are completed reliably and in a timely manner
Compliance & Documentation: Ensure all activities are properly documented and aligned with internal controls, audit requirements, and regulatory expectations

Profil

Fluent in English, written and spoken is mandatory - additional language skills in German, French, or Italian are considered advantageous
IT Support experience
First experience with Active Directory / EntraID /M365
(advantageous): Experience with IAM / IGA Software (SailPoint, Saviynt, Novell IDM, ...)
(advantageous): Experience with Exchange / mailbox management
(advantageous): Experience PowerShell (executing scripts, not writing them)
(advantageous): Engineering skills & experience is advantageous (as administrator of AD, EntraID, Azure or Exchange)

Benefits