Junior Business Analyst / Functional Consultant

Tasks

• Be the point of contact for our customers and for your team for all functional aspects and knowledge related to MS-Dynamics 365 CRM / CE (Customer Engagement) project
• Analysing Business processes as-is and to-be (BPMN 2.0)
• Conduct Customer interviews/workshops
• Gather and redact functional specifications and requirements (Functional Analysis)
• Create Gap analysis for specific requests
• Create and prioritise user stories for our developers in our development tools
• Prepare test plans and scenarios as well as preparing and performing user training

Benefits

• Extensive training & learning opportunities
• Structured career progression - at Reply we encourage career growth and will give you the tools and guidance to achieve subject matter expertise and management capabilities
• Competitive compensation package
• Paid certification programs for your career evolution
• Diverse and vibrant work environment - you'll be surrounded by peers who share your passion for technology
• Opportunities to get involved in Hackathons, Code Challenges and Lab Camps

Qualifications

• Bachelor's or Master's Degree in Computer Science, Computer Engineering, Business Engineering or other relevant fields of studies
• Great client-facing and internal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Working experience in business analysis (Waterfall and agile) is a plus
• D365 CE certifications is a plus
• Fluent in English as well as either Dutch and/or French

About Business Elements

Business Elements is the Reply Group company specialized in Microsoft D365 and Power Platform and data & AI technologies. Business Elements helps customers accelerate business innovation by transforming data into high business value and by leading them in the digital business transformation. Our success is rooted in our thriving expert community that challenges our individual members as well as our customers, resulting in delivery of the best solution every time.