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Technical Data Analyst

Commonwealth Bank of Australia Sydney, Australia
Posted 7 days ago Permanent Competitive
Technical Data Analyst
Do work that matters

We're a global data and analytics team with a customer-led mindset committed to building a brighter future for all.

Our vision is to build and deliver world-class experiences for our customers using the power of data, analytics and artificial intelligence (AI). To us, data is everything, it's what powers our cutting-edge features and the reason we can provide seamless experiences for our customers from the branch on your street to the app on your phone.

See yourself in our Team

The Advanced Data Capabilities Crew supports in building Capabilities around advanced analytics/AI use cases in Cloud. This includes designing/building E2E Tech solution which is robust, reusable and self-service in nature for numerous use cases. We have multiple squads within the Crew delivering various outcomes using latest technologies /tools for the customers.

In this role

As a Data Tech Analyst, your primary responsibility will be to shape the future of the Customer Event Decisioning (CED) system. CED is integral in delivering real-time communications to customers, triggered by predefined events such as account statement availability in Netbank. These communications reach customers through various channels, including email, mobile text messages, direct mail via Australia Post, and push notifications within the CommBank app and Netbank.

Other duties will include:
  • Utilising data analysis techniques, coupled with domain knowledge and stakeholder management to identify and document processes and technology to deliver high quality, reliable solution
  • Act as a bridge between business and technical teams
  • Eliciting requirements from key stakeholders, including senior management, using a variety of methods, including facilitation of workshops, to capture business requirements

We're interested in hearing from people who have
  • 3-5 years of experience in a similar role
  • Good stakeholder management and requirements gathering skills
  • Knowledge of SQL
  • Desire to work with cloud technologies
  • Willingness to learn Splunk
  • Willingness to be on a roster for a change window (8-10 pm) once a month

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in our office.

We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.

If this sounds like you then apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 18/06/2024
Job ID  REQ209585
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