For Recruiters

Team Leader - Contact Centre

Hays Accountancy & Finance
Australia, Sydney
Posted about 12 hours ago Permanent Competitive
See job description for details
Team Leader. $80,000 - $100,000 + super. Surry Hills.
Your new company

Work as Team Leader within a leading B2B digital media and marketing services company that engages technology buyers and business decision makers.
Our team has an expert understanding of business technology audiences and how to use today's digital tools and engagement tactics to reach them. We've created powerful solutions for marketers in the IT Industry, helping identify and connect with customers to directly influence their sales pipeline.

Your new role
  • Mentor, support and motivate our agents to deliver the best performance
  • Take ownership of projects & campaigns under your control
  • Coach, mentor, and develop your team to ensure successful campaign delivery
  • Liaise with other departments and the wider management team
  • Updating and preparing performance reports for the Call Centre Manager
  • Measuring the performance of both individuals and teams
  • Ensure your team is delivering quality leads

What you'll need to succeed
  • Experience leading a team within Sales/Telemarketing
  • Demonstrated experience leading B2B teams and people management
  • Experience in a similar industry is desirable but not essential
  • The ability to maintain and develop effective relationships with stakeholders
  • Strong rapport building skills

What you'll get in return
  • $80,000-$100,000 + super
  • Hybrid work environment - WFH/Office
  • 8.30-5.50, Monday - Fri
  • Office located in Surry Hills
  • Early finish every Friday
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to francesca.panzavecchia@hays.com.au, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2644310
Job ID  2644310
ABOUT COMPANY
Australia, Sydney
12100 Employees HR & Recruitment

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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