A growing Managed Service Provider based near the Sydney CBD is looking for a Service Desk Manager to join on a permanent basis, commencing ASAP. The company offers a collaborative, supportive environment with exposure to leading technologies and genuine career development opportunities.
Your new role
In this hands-on leadership role, you will be:
- Leading service desk escalations while mentoring and developing junior engineers.
- Providing hands-on technical support across servers, networks and hardware.
- Supporting the delivery of infrastructure projects for a varied client base.
- Ensuring technical issues are resolved within SLAs while maintaining a calm, professional customer experience.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to charlie.pym@hays.com.au.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#3013488
About us
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.
Looking for the right role for you?
At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.
Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.
Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.
Take the next step at hays.com.au
