Senior Systems Engineer (MS Dynamics),Unloan,x15ventures

Let's start by introducing ourselves

We're Unloan, a new digital lending business, backed by x15 and CommBank.

We're looking for smart people who think differently and want to make a difference. We're a tech-first team with a big vision to give Australians a better deal in an important financial category.

We're nominally based in CommBank's amazing new facilities at South Eveleigh, and we are a hybrid work environment.

What about your team?

Our hands-on leadership team is responsible for shaping our strategy and culture; and growing a successful business that achieves our mission.

Our product vision is to create the most loved digital home loan in Australia. A core pillar in achieving this is ensuring we have efficient operational processes that deliver consistently great service quality.

We've partnered with Microsoft and are leveraging the best and greatest Microsoft Dynamics modules to better manage our customer experience from lead capture to post-origination management.

Want to know a little bit more about this opportunity?

We're now looking for a Dynamics Leader @ Unloan with the strategic mindset and expertise to maximise Unloan's use of Dynamics.

Unloan is continuing to grow quickly - and we remain focused on offering the most digitally-forward home loan experience in Australia. And we're continuing to centre our business operations around a Microsoft Dynamics core.

Your expertise in Microsoft Dynamics, automation and process optimisation will enable our operations team to focus on the most value-add customer problems and ensure we deliver a consistently great end to end customer experience.

You will own the ideation, planning and delivery of all CRM enhancements within Unloan. You will ensure we're always focused on the biggest value-add priorities and that we're delivering in the most effective way possible.

As our Microsoft Dynamics Senior Systems Engineer, you will...

• Lead our Dynamics platform and help shape the product roadmap
• Be a thought leader in process efficiency and how our platforms can drive consistency

Are you a perfect match?

• You will be comfortable with uncertainty, and taking on big challenges that push you outside of your comfort zone
• You will be curious and open to learning new things, and taking accountability for finding solutions to challenging, ambiguous problems
• You will be confident to contribute your views, effectively communicating with and influencing a range of stakeholders
• You have high integrity and a strong ethical approach to achieving the right outcomes

Your Skills and Experience:

• You're an expert in Microsoft Dynamics CRM and are excited (and/or have experience) in bringing a more business-central lens to delivering the platform that will meet broader business goals in digital-first ways.
• You understand Dataverse APIs, Power Platform, Solutions, Model Driven Apps and Canvas Driven Apps, Omnichannel, Customer Insights, Release Management.
• You have experience with driving change, ideally relating to coordinating the implementation of solutions to issues across broad, complex areas.
• You have experience in digital-first businesses, where automation and simple processes are core pillars in planning and delivery activity.
• You have excellent communication and collaboration skills and will be able to deliver succinct communication and training to our operations staff.
• Ability to work autonomously and manage multiple projects/streams at the same time.

Your success in this critical role will provide many opportunities to progress to other more senior roles within the Group. The way you live the values and demonstrate the people capabilities is key. Use the capabilities required for this role as a guide to the critical skills and behaviors you will need for your next move.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date: 17/09/2024