Senior Operations Manager
- Sydney CBD
- Nov 01, 2021
- $1000 - $1200 pd
Manage all operational activity for a large remediation program with a leading Bank, for a contract until July 27th 2022.
Currently seeking an experienced Senior Operations Manager to work on a major Remediation program. You will be responsible for the oversight and coordination of all operational activities including the communications strategy and planning, payment processes, and tracking and reporting on the membership outcomes.
My client is a well-known Banking institution, based in Sydney CBD.
- Develop and design communication strategies and plans for affected members.
- Manage third parties in the remediation of members.
- Work with the data and analytics team to develop remediation processes.
- Report and track outcomes of membership engagement.
- Work with senior leadership and provide advice and guidance to ensure regulatory obligations are met.
- Proven success working in an operational role at a senior level.
- Experience engaging with senior and executive level leaders.
- Excellent reporting skills.
- Remediation experience is highly desirable.