This role forms a critical part of Chubb Australia's Accident & Health division. You will be a 'go-to' person at Chubb, with responsibility for the development and execution of relevant distribution strategies.
The Relationship Manager is responsible for generating new business and meeting production targets; by servicing an allocated panel of brokers, utilising internal reports and adhering to a visitation schedule; across Chubb's Accident & Health product suite.
• Achieve allocated Sales Targets and KPI's for Accident & Health. • Manage existing producer relationships through active communication. • Facilitate training sessions and presentations to brokers on underwriting appetite and understanding Chubb systems and platforms. • Be a leader in the use of Microsoft Dynamics by logging broker visitations, managing and updating your pipeline and to provide detailed analysis and reporting to your broker panel. • Manage internal stakeholder expectations in line with campaign or broker targeted direction. Directions will be defined and communicated by the relevant Product leader. • Coordinate Whole-of-Account opportunities, working closely with Underwriters to convert these opportunities. • Be across and have an in-depth understanding of the Distribution Strategy, including strategies for Cluster Groups, Distribution segments and individual brokers. • Develop and execute broker Key Account Plans
Occupational Health & Safety • Accountable for taking all practical measures to ensure that the workplace and persons under their control are safe and without risk to health.
Risk Culture • Champion risk culture values and being a strong advocate for good customer outcomes in all business activities. Promote continuous improvement to Chubb's products and services in regard to product assessments, IT solutions and business efficiencies. • Be aware of and appropriately manage conduct risk within your area. • Understand your role and take ownership of risks and controls as a first line risk owner.
• Commercially aware, with a clear customer focus. • Excellent planning, project management and communication skills. • Exercise initiative and act proactively to drive and manage a range of distribution initiatives. • A self-starter, capable of working in a team or independently. • Able to travel to metropolitan and regional areas for broker engagements, Professional Development days and broker conferences, as required. • At least three years' experience across a broad range of Insurance products and services and/or marketing and communications, ideally in financial and professional services.
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.