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Recoveries and Settlements Advisor

Youi Pty Ltd Sydney, Australia
Posted 12 days ago Permanent Competitive
Recoveries and Settlements Advisor
Recoveries and Settlements Advisor

Job no: 501158Rec/SetADV
Work type: 38 HOUR WK - ROSTERED
Location: SUNSHINE COAST
Categories: Claims

Step into a role that's all about action, negotiation, and technical learning. Whether you're passionate about customer service, handling multiple tasks, or seeking a rewarding challenge, consider becoming a Recoveries or Settlements Advisor at Youi.

Recoveries Advisor:

  • Manage a large claims portfolio, overseeing recovery efforts.
  • Engage with clients and Third Parties throughout the claims process.
  • Achieve weekly and fortnightly benchmarks.

Settlements Advisor:

  • Mitigate costs and negotiate with other Insurance Companies on behalf of Youi.
  • Liaise with Youi customers and other Insurers at various claim stages.
  • Gather information, review liability, and use road rules and legal precedents.

What We're Looking For:

  • Passion for delivering exceptional customer experiences
  • Excellent negotiation and communication skills
  • Conflict resolution expertise with confidence
  • Strong time management skills and multitasking ability
  • Team player mindset with a willingness to learn and adapt
  • Knowledge of the insurance claims process (advantageous, not essential)
  • Previous experience in debt collection, paralegal, or insurance (highly regarded)

Don't tick every box? Don't worry! We value transferable skills and encourage you to apply.

What We Offer:

  • Permanent full-time position with competitive salary + incentive component
  • Career progression opportunities prioritizing internal promotions
  • Ongoing learning and development opportunities
  • Vibrant, high-performance culture with regular social events
  • Employee benefits through our award-winning Yourlife program

About Youi:

At Youi, we redefine insurance, and our team is as diverse as our approach. With over 1,800 employees, we continue to grow, delivering exceptional insurance solutions across various products and channels. Our values-dynamic, human-focused, honest, and passionate-shape a culture that stands out. Join us and be part of a team making a difference in the insurance industry.

Join Youi Insurance today and take the first step towards a rewarding career as a Recoveries or Settlements Advisor!

Advertised: 25 Mar 2024 E. Australia Standard Time
Applications close:
Job ID  501158Rec/SetADV
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