Product Manager - Supplier Management Online Solutions

Product Manager - Supplier Management - Online Solutions

• Permanent Full-Time
• Sydney Location

Your business
Business Bank (BB) offers a wide range of services and solutions to our small to medium, enterprise customers and our regional and agribusiness customers. We also take care of our personal and institutional online trading customers and our premium personal Private Banking customers. Everyday Business Banking (EBB) is a centre of excellence for innovation development and capability within the Group. We develop transformative technology and products of innovation.

Do Work That Matters

Merchant Solutions supports our customers to operate and grow their business, through the provision of innovative payment solutions that help them better engage with their customers and suppliers. As the Supplier Manager, the role requires operational responsibility for the ongoing and day-to-day management of the Suppliers in line with the Supplier Lifecycle Framework to effectively meet organisational, business objectives and strategic goals. You will provide oversight, governance, and reporting of key supplier KPI's, completion of regular CBA Group security and tiering assessments, delivery of programs that reduce risk &/or remediate issues where there is a supplier dependency.

More specifically you will;

• Supplier Lifecycle Framework: Responsible for managing suppliers in line with the Supplier Lifecycle Framework.
• Supplier Meetings: Attend all operations and governance supplier meetings and forums.
• Reporting: Report on supplier performance and recommend actionable improvements when necessary.
• Financials: Where possible, identify cost savings opportunities within current contract structures.
• Billing: Review and process all supplier billing invoices.
• Supplier Risk Management: Responsible for proactively identifying, mitigating, and managing risks related to managing external suppliers.
• Delivering change: Proactive identification and delivery of items of change that will optimise the service under contract for risk reduction for the Group.
• Stakeholder Management: Work closely with internal and external stakeholders, build a strong relationship, and manage in accordance with relevant Group Policies and Standards.

Your Skills and Experience:

You're an experienced supplier manager, great team player with a growth mindset and good communication skills. Meet some of our criteria and a willingness to learn the rest:

• Risk Mindset - All CommBank employees are expected to proactively identify and understand, openly discuss, and act on current and future risks.
• Strong stakeholder engagement and management capabilities. Success in the role requires the ability to lead and influence without direct authority.
• Strong problem-solving capabilities - need to have the motivation and be comfortable with investigating and providing recommended options/solutions.
• Have a proven track record of delivering programs of change, ideally by directly managing a supplier relationship.
• Comfortable with navigating ambiguity and ability to work flexibly through change.
• Experience working in an agile environment and enjoy collaborating with others.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date: 15/09/2024