Ops Specialist, Associate Ops Specialist, Associate …

State Street
in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
State Street
in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
State Street
Ops Specialist, Associate

Client Deliverables
  • Process for verification instructions (direct deals, internal transfers, same day deals, manual entries, book entries, cash receipts/payments) as instructed by correspondent banks, branches, SSAL, SS Hong Kong and SSGM product teams
  • Ensure all instructions from local SSGM teams and Global Services (Investigations, Financial Control, Security lending) are authorised, processed, settled and reported in a timely and accurate manner
  • Ensure all instructions in the local cash systems (Exigo / RITS) are submitted for matching and reconciled with SSAL. Any items not matched ensure appropriate actions are being taken within the agreed standards. Escalate with management where required
  • Monitor the IBS MT, BESS queues, ensure appropriate actions are being taken within the agreed standards for the relevant currency
  • Ensure the accuracy and timeliness of deliverables

Risk and Controls
  • Ensure full understanding and adherence to corporate risk policy and standard operating procedures
  • Ensure all internal controls and audit requirements are met according to procedures/policies
  • Ensure errors are minimised and SSBT's and Global Services exposure to financial loss is minimised
  • Be awareof all business contingency plans (GS, SSGM, and Payments (including RBA & CLS). Escalate issues that could result in the invoking of contingency procedures with your manager / supervisor

Client Service
  • Respond promptly to client (internal / external) concerns, needs and requests
  • Ensure all agreed deliverables and standards are met, participate in the resolution of problems as required
  • Prepare and distribute daily/weekly/monthly reports as required ( e.g. MT rejection report, Exigo, Xentis report)
  • Provide management regular feedback regarding 3rd parties (SSGM, Nostro A/C holders, local agents)

Change Management
  • Demonstrate a willingness to support change / initiatives within Global Services (locally / globally)
  • Demonstrate ability to take on tasks without instruction
  • Assist with providing coverage to Payments Services and the operations department during times of increased workload, staff absences and public holidays
  • Assist the supervisor in acting as a coach and mentor for new or inexperienced payment staff

Products / Services Supported
  • FX / MM operational support
  • Custody Payment Processing
  • Funding - Secondary and Primary Nostro Accounts
  • Reconciliations and Investigations
  • CLS - Control Branch and Custody 3rd Party
  • AUD and NZD Correspondent for State Street Bank & Trust


Education and Experience
  • Industry Accreditation
  • Demonstrated market knowledge and relevant market experience treasury and/or broking products
  • Deadline and detail orientated
  • Aptitude for good organisational skills
  • A strong aptitude for information technology including SWIFT, Exigo, RITS, CLS

  • Effective communication and time management skills
  • Demonstrate the ability to problem solve
  • Understanding of Global Services and SSGM's product and services and; the working relationship between front and back offices
  • Be a strong team player
  • Embrace State Street's "corporate values"