Manager, Consumer Payments, Product Management

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Consumer Payments, Product Management

Team and Role Overview

The Manager, Consumer Payments, is part of the Product & Innovation team. The individual will be responsible for overall performance of Mastercard's debit portfolios, which includes strategy setting, analysis and reporting, product development and management.

This role will be a key member of the Core Consumer products team and will be accountable for the Mastercard debit products, driving transaction volume, profitable revenue growth, actively collaborating with internal teams across Mastercard as well as external parties - issuing customers, merchants, strategic partners and fintechs - to build unique customer and consumer value propositions.

Specifically, this role will require the ability to work independently, demonstrate thought-leadership, use influencing skills and innovative approaches to product development, underpinned by strong analytical capabilities.

Role

- Drive product strategy by developing a deep understanding of the segment through benchmarking, competitive analyses, and research; recommending best practices; and generating profitability analyses and business cases.
- Support broader business to understand impacts of evolving regulatory environment on debit.
- Execute the strategy through structured product development methodologies and direct engagements with both internal and external stakeholders.
- Work and partner across Product Delivery, Implementation, Loyalty, Legal, Regulatory Affairs, Marketing and Compliance and other teams to deliver solutions & support go to market plans.
- Work with the Account and Sales teams to build exciting customer pitches and presentations and deliver to customers.
- Monitor the landscape of competitive products and industry trends, understanding their implications for Mastercard and adjust the strategy and execution of the strategy and associated workstreams.
- Support Account Managers with analytical outcomes and plans to reduce costs and improve revenue at a product and issuer level.
- Building and maintaining strong relationships and cooperation with internal stakeholders and customers to deliver on our business targets.
- Support in managing the lifecycle of existing partnerships and benefits.

All About You

- Entrepreneurial spirit and ambition to play a key role in promoting superior customer experiences and customer centric business solutions.
- Have interest and passion for payments, banking, financial services, and e-commerce.
- Solid understanding of competitive offering and industry trends.
- Understanding of Australian payments regulatory environment.
- Demonstrable experience of card programs, experience in issuing an advantage.
- Strong analytical and product development skills, with demonstrated ability to deliver.
- Ability to build rapport and relationships with both internal and external stakeholders.
- Have business acumen with the ability to create and communicate solutions that meet real customer needs - excellent command of the relevant business tools such as excel and PowerPoint.
- Be eager to learn, develop and get involved as part of a high-performance team.
- Strategic thinker with outstanding communication skills on all levels.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.