Your new roleAs a Loan Processing Officer, you will play a key role in supporting brokers and ensuring a seamless experience for clients throughout the home loan journey. This is a fast-paced and varied position where no two days are the same, offering exposure to a broad range of lending scenarios and stakeholders.You will work closely with brokers, clients, lenders and external partners to help drive applications through the process efficiently while maintaining exceptional service standards.
In this role, you will:
- Support residential home loan applications from submission through to settlement
- Liaise with clients, lenders, solicitors and other stakeholders
- Manage application documentation and ensure information is accurate and complete
- Monitor loan pipelines and assist in progressing applications
- Provide ongoing administrative and operational support to the broking team
- Deliver a high level of service to clients throughout the lending process
- Build a strong understanding of residential lending and mortgage broking operations
- Previous experience in mortgage broking, loan processing, lending support or financial services
- Knowledge of mortgage broking software, loan origination and aggregator platforms is highly regarded
- Strong administration and organisational skills
- Strong communication and relationship-building abilities
- Ability to manage competing priorities in a fast-paced environment
- Proactive mindset with a willingness to learn and develop
- Join a growing business with genuine long-term opportunities
- Work closely with experienced mortgage brokers and industry professionals
- Supportive and collaborative team culture
- Exposure to the full lending journey and a wide variety of loan scenarios
- Clear career development opportunities for high performers
- Opportunity to build industry relationships
- Access to high networth clients
About us
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.
Looking for the right role for you?
At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.
Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.
Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.
Take the next step at hays.com.au