Inbound Customer Service - Mortgages Inbound Customer Service - Mortgages …

Hays Accountancy & Finance
in Sydney, New South Wales, Australia
Permanent, Full time
Last application, 18 Oct 21
Hays Accountancy & Finance
in Sydney, New South Wales, Australia
Permanent, Full time
Last application, 18 Oct 21
Hays Accountancy & Finance
See job description for details
Interview immediately! Perm fulltime role that offers flexible working, fantastic training and loads of perks! Your new company
Our client is a leading Australian finance company who have beautiful offices in the heart of the CBD! They are a major lender who have newly merger with a massive digital start-up and therefore opportunities are endless! They believe in delivering an outstanding and personable customer experience that engages all of their values in each and every interaction.

Your new role
The role will be highly customer focused, taking inbound calls regarding personal loans and mortgages. You will be striving towards quality, not quantity and working as a team to ensure customer satisfaction is met. This is a great role for someone looking to work in a great team where people get along and there's a strong team culture. You will also get the opportunity to learn new things and grow with the organisation, potentially taking secondment into other areas of the company.

What you'll need to succeed
  • Relevant call centre experience is preferable - however strong customer service in retail and hospitality is considered
  • Relevant degree - not necessary but preferred
  • Financial services or banking experience is desirable, but not essential
  • Excellent communication skills and ability to build relationships with people
  • Strive to provide excellent quality service and enjoying talking to people
  • PR and Citizens only
What you'll get in return
  • Competitive salary package of $65k package
  • Monday to Friday, 8am - 8pm on a rotating roster, and one Saturday a month 9am - 5pm, which you will get a day in lieu for.
  • Extensive training throughout the first 6 months
  • Fantastic working environment, beautiful views and incredible career opportunity.
  • Agile working environment which creates a fun and relaxed work place. WFH at least 2 days per week with much more perks to be revealed!
What you need to do now
If you're interested in this role, please forward your resume to

LHS 297508 #2558310
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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