Dispute Officer- Payments Dispute Officer- Payments …

Hays Banking
in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
Competitive
Hays Banking
in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
Competitive
Hays Banking
Dispute Officer- Payments
Your new company
Join an established brand who are dedicated to their members, offering customised products, low fees and competitive rates for their benefit. Putting their members first is easy with their award winning products and services. Based in the CBD, you will join an experienced team and gain huge exposure to their retail products.

Your new role
  • Being responsible for the investigation and resolution of visa and EFTPOS disputes
  • Processing and maintenance of transactional services including SWIFTs, BPAY, NPP as well as mistaken payments, chargebacks and term deposits
  • Manage operations for card transactions while monitoring fraud and AML and maintenance on membership accounts
  • Processing recall of funds and conducting NPP investigations
  • Maintenance of Term deposits, business accounts and deceased membership complaint


What you'll need to succeed
  • Previous experience in Visa and EFTPOS disputes or similar within payments
  • Experience in processing payments - deposits and card transactions
  • Exposure across the end to end operations for all card and deposit products
  • Strong attention to detail and a commitment to working at a high quality
  • Problem solving and the ability to work in a fast moving high volume environment


What you'll get in return
This permanent role offers a Sydney CBD location, experienced and motivational leaders and a competitive salary of $62000 + Super. This is a Monday to Friday position working standard office hours in a close team with a true focus on the bank's members. You will work with an experienced team in a dynamic and fun culture.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Fiona Russell on fiona.russell@hays.com.au or 02 8226 9674.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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