Desktop and MacOS/IOS Support Engineer Desktop and MacOS/IOS Support Engineer …

in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
in Sydney, New South Wales, Australia
Permanent, Full time
Be the first to apply
Desktop and MacOS/IOS Support Engineer
What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world.
At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story.
Job Description:
Essential Skills:
  • Experience in desk side support services.
  • A+, MCP, MCSE or equivalent certification desired.
  • Basic knowledge of networks, telecom, and compute/storage.
  • Advanced knowledge of MacOS & iOS environment & administration.
  • Advanced understanding of the MacOS imaging & end-point deployment process.
  • Basic understanding of policy, user certificates and keychains design, management and deployment.
  • Advanced knowledge of mobile device support
  • Strong Communication Skills.
  • Strong Analytic/Troubleshooting Skills.
  • Strong understanding of MS Windows Operating Systems.
  • Strong working knowledge of MS Office and basic business application.
  • Strong Customer Support Skills.
Roles and Responsibilities:
  • Provide Install Move Add Change (IMAC), Break-Fix and end user support activities as required
  • Stage Build and Image systems with standard client image (aka eCore).
  • Complete special projects as required by Customer
  • Provides technical training to more junior employees
  • Perform data collection/preservation activities as they relate to migrations and/ or eDiscovery.
  • When required, provide support for the Manufacturing "shop Floor" handhelds, laptops and scanner devices.
Next steps
If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit
Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the US, Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @Cognizant.

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