Data Management Analyst

Job Title
Data Management Analyst

Job Description

A bit about us

Rabobank is the world's leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do.

A bit about the role

Rabobank's Operations Payments and Processing team is a highly engaged team. We are currently looking for a Data Management Analyst to join our Data Management Team. This role is based in Sydney and will work a hybrid mix of the CBD office and at home.

The Data Management Analyst is responsible for client on boarding, setup and maintenance of client static data across a variety of systems within the banks operations - ensuring all input is processed in an efficient and accurate manner whilst maintaining high standards and levels of Internal and external client satisfaction. You will handle facility maintenance and setup activities across Rabobank Australia which covers activities such as maintenance of settlements, limits, margins etc.

This is a 12-month fixed-term contract with the potential to extend or convert to permanent employment

Top Role Accountabilities:

• Delivering professional and quality service to Rabobank Group clients and staff
• Setting-up and maintenance of facility information for Rabobank clients
• Ensuring that the standards are maintained and details are legally accurate and complete as per the legal documentation
• Processing tasks for the rural business in an accurate and timely manner including; additions, amendments, and deletions to core banking and online banking systems.
• Maintenance of standing orders, cheque books and debit cards etc.
• On-going maintenance of RIBS (Rabobank Internet Banking System)
• Setting-up and maintenance of information for customers in the following systems: Calypso, Devon, Kondor+, OMR and Particle
• Document scanning and storage of client requests on file

To be successful you will have:

• 2 years' experience working with retail back-office systems or customer service role
• High attention to detail and understanding of the importance of data integrity
• Good written and verbal communication skills
• Well-developed stakeholder management experience
• Professional manner when dealing with internal clients and customers
• Ability to prioritise tasks and meet deadlines
• Ability to analyse and solve problems as well as being autonomous in this role is crucial
• Excellent stakeholder management across various departments
• Ability to work within a fast paced, and changing business environment

Rabobank is committed to a culture where diversity and inclusion is valued, respected and encouraged. We welcome applicants from diverse cultures, faith and sexual orientation.

If you'd like to discuss how we can make our opportunities more accessible to you, please let a member of the Talent Acquisition team know.

Rabobank is not accepting submissions from recruitment agencies for this role.

Applicants must hold valid work rights for this role.