Claims Recovery Consultant Claims Recovery Consultant …

Hays Accountancy & Finance
in Sydney, New South Wales, Australia
Permanent, Full time
Last application, 15 Oct 21
Hays Accountancy & Finance
in Sydney, New South Wales, Australia
Permanent, Full time
Last application, 15 Oct 21
Hays Accountancy & Finance
See job description for details
Claims Recovery Consultant Role with Leading Insurance Company
Your new company

Work for one of Australia's leading and best regarded insurance companies to support their customers who have experienced damage to their properties or vehicles in the recovery claims team. We have an inclusive work culture that is built to see their employees grow and thrive within the business.

Your new role

The purpose of the role and your unique contribution is.
  • Negotiating complex recovery opportunities by engaging with relevant stakeholders to achieve commercial outcomes in line with KPI's.
  • Taking both inbound and outbound calls from customers, 'at fault' parties and other insurers to resolve claims and come to an agreement
  • To be responsible for providing world class customer claims experiences
  • Management of dispute resolution and customer management where points of contention and/or conflict arise.
  • Provide absolute clarity and direction on how we manage the claim
  • Learning and developing from day one
What you'll need to succeed
  • Strong attention to detail and time management
  • Insurance experience not mandatory but desired
  • Collections or debt recovery experience also desired
  • Previous work experience in customer facing, service orientated role
  • Clear professional communication skills
  • Comfortable being on the phone and Working from Home
What you'll get in return
  • Full time, normal business hours
  • Permanent Position
  • Full training and supportive environment, even though Working From Home
  • Amazing, supportive culture
  • Central Parramatta location, Work From Home
  • Appealing Salary and company benefits
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2549007
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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