Lead a team of consultants and analysts as a Lead Consultant.
As the lead consultant, analyse and review proposals from the team, provide appropriate solutions to problems, and take decisions on the way forward by acting as liaisons between the client and the consultancy team.
Understand the business process and requirements from the users and preparing the project documents and trackers.
Translate the requirements/ change in requirements and also clarifications regarding the logic of the reports to the development team.
Preparation of various business documentations namely business requirement, functional specifications, key operating procedures, Visio workflows etc.
Conduct various knowledge transfer sessions for the technical team to understand the functionality.
Work as administrator in creation and maintenance of various users and also control their access permissions for various applications.
Responsible to resolve productions issues for both External & Internal Clients Issues.
Analyse technical and user-related problems of existing applications, and support in the business analysis phase of new applications.
Provide technical support and assistance to systems users (i.e., business, operations. customers and other members of the systems community) regarding system needs in order to facilitate business operations and development of functional specifications as required.