Agribusiness Support Officer

Closing date: Thursday 12th September

Position Description: ASO Settlements - PD (9).docx

Your new role with Bendigo Bank is just a few clicks away.

As the Agribusiness Support Officer - Settlements you will report to the Team Manager Settlements . You will assist with developing and maintaining effective relationships with Sales and Distribution staff, whist concurrently liaising with various stakeholders (internal / external) to ensure seamless end to end settlement processing for our customers, nationally.

As the Agribusiness Support Officer, you will bring your relationship building skills to maintain strong relationships both within your team, and across the wider Business and Agribusiness Team and stakeholders. These stakeholders include our Government partners, customers, solicitors and advisors.

Furthermore, you will bring your keen eye for detail, recommend alternative solutions based on changing customer or business needs, all whilst delivering a professional customer experience.

In the case of Exceptions/Escalated Issues, you are proactive to deal with them promptly and viable solutions are put forward and implemented so as to avoid these being repeated. You will work with our risk partners and stakeholders to ensure a positive outcome for the business and our customers.

As our new Agribusiness Support Officer - Settlements , you will bring the following skills:

• Experience in an administrative, banking, legal or conveyancing environment where organisational
  skills, attention to detail and a focus on customer needs is valued.
• An understanding of the Business and/or Agribusiness environment would be desirable but not essential.
• Knowledge and experience of security documentation, and/or financial analysis ideally within a financial or banking environment is highly regarded.
• A proactive approach to identify customers' needs where appropriate and willingness to provide outstanding support to our stakeholders.
• The ability to work well within a team environment and ability to balance/prioritise own work with that of the team's priorities.
• Computer skills in Microsoft applications and business systems (both internal and external) such as BENflow, DoxGate, RFS, PEXA, ABS and C360 is highly desirable.

We offer flexible work options that put our people first and a hybrid model of x2 days in a local Head Office p/week

This role is a full time, permanent role, based at any of any of our head office locations (Bendigo, Docklands, Adelaide, Brisbane, Ipswich)

About Bendigo Bank

With over 7,000 employees, we are Australian's fifth largest retail bank with a vision our purpose - 'to feed into the prosperity of our customers and communities, not off it'. We are one of Australia's most trusted brands and this isn't something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at!

Find out more about us and our incredible history here: About us | Bendigo and Adelaide Bank (bendigoadelaide.com.au)

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

Our perks and benefits:

Belong to a wonderful team of people. Know how we know they're great to work with? They told us! Great benefits, work life balance and flexibility

• Bendigo Bank supports ongoing development, with the potential for a portion of education fees being reimbursed by the bank. We want you to be the best version of you, and to help you achieve that!
• We know the last few years have been rough, so we have partnered with Sonder as our EAP provider that is so much more than just one-on-one counselling. At the touch of a button, you will have access to self-help 24/7 or you can live chat with a team of safety, medical, and mental health professionals to assist with anything life throws at you.

So, what are you waiting for? Come and join the better big bank!

Still in two minds?

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don't tick every box we still want to see your application!

Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now!

We don't want you to be missed, so please note that directly emailed CV's may not be picked up by the system and may risk being missed from the process.

We love the support recruitment agencies give businesses every day, however, we have got this. Our superstar recruiters will reach out to our fabulous panel if we need a helping hand.