1st Level Helpdesk Support 1st Level Helpdesk Support …

Hays Technology
in Sydney, New South Wales, Australia
Permanent, Full time
Last application, 27 Jan 22
Competitive
Hays Technology
in Sydney, New South Wales, Australia
Permanent, Full time
Last application, 27 Jan 22
Competitive
Hays Technology
See job description for details
Helpdesk Support for Organisation in Northern Sydney| $35 per hour + Super | 6-Month Contract with Extension
Your new company
This Organisation is currently seeking an experienced Service Desk Analyst to join the team starting January 10th on a 6-month contract with possible extension. This Organisation is based in Northern Sydney and offers on-site parking.

Your new role
As 1st level helpdesk support you will be the first point of contact, proving high volume support via phone, ticketing system and face-to-face. You will work in a small team delivering IT support to end users across Windows 7/10, Active Directory, O365, ticketing software and troubleshoot hardware and software issues.

What you'll need to succeed
  • Being fully COVID vaccinated is highly desired
  • You must be available to start 10 th of January
  • Minimum 1 year of experience in a Level 1-2 IT Support role
  • Superior communication skills and confident to speak to stakeholders at all levels
  • Demonstrated experience in Active Directory, Windows 10, Office 365
  • Experience with ServiceNow ticketing system
  • Basic networking knowledge
What you'll get in return
  • $35 per hour
  • 6-month contract with extension
  • Vibrant and friendly team culture
  • Northern Sydney location with on-site parking
What you need to do now
If you're interested in this role, click apply now or for more information and a confidential discussion on this role or to find out about more opportunities in IT, contact Anna Qviste at Hays via email Anna.Qviste@hays.com.au

LHS 297508 #2589623
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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