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Fraud Analyst x 2

Rabobank Perth, Australia
Posted 4 days ago Permanent Competitive
Fraud Analyst x 2
Job Title
Fraud Analyst x 2

Job Description

Rabobank is the world's leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients. Our commitment to our employees & clients is at the heart of everything we do.

Are you passionate about detecting patterns, & safeguarding against fraud & scams? Look no further! We are seeking 2 x Fraud Analysts to join the Fraud Detection & Response team within Rabobank's Financial Economic Crime Operations & Intelligence function. Based in Perth, you will report to the Team Leader, Fraud Detection & Response.

As Fraud Analyst you will be responsible for monitoring, investigating & responding to scam incidents detection, analysing relevant data to identify potentially fraudulent transactions or behaviour & emerging threats or trends that may be useful to the Bank to mitigate fraud risk.

Top Role Accountabilities:
  • Triage fraud alerts & investigate, escalate & report fraud incidents
  • Communicate via phone & email with client to gather relevant details as part of investigations
  • Conduct external fraud investigations & post investigation activities, including, in collaboration with key stakeholders, loss assessments & recoveries, & analyse incident & investigation activities to identify enhancements
  • Prepare cases ensuring decision-making, risk mitigation & recovery is appropriate & documented
  • Ingest & analyse large & complex data sets to develop fraud trends, conduct investigative research into losses & analyse loss type data to determine the nature of fraud patterns
  • Use data to provide insights on patterns, emerging threats & changes needed to fraud detection rules or fraud controls to stay ahead of evolving trends
  • Work with broader team & other stakeholders to define, develop & test fraud scenarios
  • Ongoing monitoring of existing fraud detection scenario suite to ensure that they remain effective, & the false positive ratio is kept to a minimum
  • Input on scam loss & client experience data & trends for internal reporting
  • Conduct analysis & assessments as required to support new/updated products, processes & systems

To be successful in the role, you will have:
  • 2-5 years' experience in a similar role within fraud operations/risk management
  • Exposure to fraud alert management
  • Experience in investigations & recoveries
  • Data analysis & reporting experience
  • Experience in analysing & interpreting large data sets to identify & assess potentially fraudulent activity, proactively identify fraud trends, propose new scenarios to detect re-occurrences & assist in business decisions
  • Strong investigative skills with a keen attention to detail & thorough, logical thinking
  • Excellent communication skills including the ability to talk confidently & professionally with clients
  • Knowledge & experience of ThreatMetrix or similar tool highly regarded
  • Ability to be autonomous & self-sufficient as well as collaborate within a team

What we're proud to offer you:

Rabo@Anywhere is our hybrid way of working at Rabobank & for Australia, that means we have a blend of time working between the office & home

Wellbeing leave . These 2 extra leave days support greater work/life balance & is just another way we are helping our employees to lead happier, healthier, & more fulfilling lives

Education Assistance Program . Rabobank values the development of its people & has a great Education Assistance Program to assist with professional development

Parental Leave that supports you & your family while giving you the freedom & flexibility to enjoy this special time (up-to 14 weeks paid leave)

Bonus and Additional Leave . We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave & an option to purchase another 2 weeks Annual Leave

Extra Insurance . Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD & Income Protection Insurance

Rabo Workplace Giving program . As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners

Rabobank is committed to a culture where diversity and inclusion is valued, respected & encouraged. We welcome applicants from diverse cultures, faith & sexual orientation.

If you'd like to discuss how we can make our opportunities more accessible to you, please let a member of the Talent Acquisition team know.
Job ID  JR_00107831
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