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Claims Technical Specialist - Workers Compensation

Hays Perth, Australia
Posted 1 day ago Permanent Competitive

Claims Technical Specialist - Workers Compensation

Hays Perth, Australia
See job description for details
Technical leadership opportunity for experienced Workers Compensation professionals. Your new company
Hays is partnering with a reputable insurance organisation seeking a Technical Advisor to join a high-performing Workers Compensation team.
This is an opportunity to move beyond portfolio management and play a key role in developing capability, improving claim outcomes, and influencing technical excellence across a large claims operation.
The role would suit an experienced Senior Claims Advisor, Technical Specialist, Legal Professional, Injury Management professional, or Workers Compensation SME looking to leverage their expertise in a broader leadership capacity.
Your new role
As a Technical Advisor, you will act as a subject matter expert across the Workers Compensation business, providing technical leadership, coaching and strategic guidance to claims professionals and leaders.
This is a full-time permanent position in Perth CBD.

Key responsibilities include:
  • Providing expert guidance on legislation, policy and claims strategy
  • Supporting complex and litigated Workers Compensation matters
  • Delivering technical coaching, mentoring and capability development
  • Facilitating onboarding and ongoing training programs
  • Partnering with leaders to improve claim outcomes and technical consistency
  • Working closely with external legal providers and stakeholders
  • Supporting continuous improvement initiatives across the claims function
  • Acting as a trusted adviser on complex claim and legislative matters
This role is less focused on managing a personal portfolio and more focused on uplifting capability across the broader team.

What you'll need to succeed

To be successful, you will ideally bring:
  • Strong Workers Compensation claims experience
  • Exposure to complex, litigated or strategic claims
  • Excellent knowledge of Workers Compensation legislation and claims practices
  • Experience coaching, mentoring or providing technical guidance
  • Strong stakeholder management and communication skills
  • Ability to influence outcomes without direct authority
  • Sound analytical and problem-solving capability
Backgrounds that may align well include:
  • Senior Claims Advisor
  • Technical Claims Specialist
  • Workers Compensation Team Leader
  • Legal Professionals with Workers Compensation exposure
  • Injury Management or Claims Strategy professionals
What you'll get in return

If successful, you will receive:
  • Permanent full-time opportunity
  • Hybrid and flexible working arrangements
  • Career pathway into broader leadership and technical specialist roles
  • Strong learning and development support
  • Performance-based incentive opportunities
  • Extensive wellbeing, parental leave and workplace benefits
  • Opportunity to make a genuine impact on capability and claims outcomes
What you need to do now

If you're an experienced Workers Compensation professional looking to move into a highly influential technical leadership role, click Apply Now or contact Joshua Sterling at Joshua.Sterling@hays.com.au for a confidential discussion.

#3025075
Job ID  3025075
ABOUT COMPANY
Sydney, Australia
12100 Employees HR & Recruitment

About us

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.

Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.

Looking for the right role for you? 

At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.

Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.

Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.

Take the next step at hays.com.au

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