Claims Officer Claims Officer …

Hays Insurance
in Perth, Western Australia
Permanent, Full time
Be the first to apply
Hays Insurance
in Perth, Western Australia
Permanent, Full time
Be the first to apply
Hays Insurance
See job description for details
A specialist underwriting agency specialising in Property Insurance is looking to add a Claims Officer
Your new company

An underwriting agency specialising in Property Insurance is looking to add to their Property Claims team based in Perth city on a permanent full-time basis. This has become available because of their drive to be the best in the market.

Your new role

In your new role as Claims Officer, you will be working in a small hard-working team. This role would suit someone who thrives in a high paced, customer focused environment and enjoys working with people. Your key responsibilities will include:
  • You will be managing end to end claims in accordance with service level targets
  • Liaise with all relevant parties, while providing regular updates on the progress of claims in compliance with the General Insurance Code of Practice (GICOP) 2020
  • Perform policy coverage evaluation, investigation and collate relevant documentation
  • Provide high levels of customer service and build relationships with all stakeholders
What you'll need to succeed

Your previous experience in a similar role within this area will lead to your success, as will:
  • Previous experience in property claims, particularly Landlord claims would be advantageous.
  • Strong written and verbal communication skills.
  • High attention to detail with the.
  • Ability to work autonomously and have great problem-solving skills
  • Ability to manage & negotiate complex claims
  • Strong focus on customer service
  • Self-driven
  • FSRA Tier 2 Qualifications, especially in General Insurance - Or the willingness to obtain your certificate whilst you work with us.
  • Ability to prioritise and manage time effectively
What you'll get in return

In return for your dedication and hard work you'll be rewarded with:
  • Working with a professional team with exceptional workplace culture
  • Career prospects
  • A competitive salary package with learning opportunities
  • Structured learning and a development framework to boost your knowledge & experience.
  • Experienced team to help you learn along the way
What you need to do now
If you're passionate about this role, click 'apply now' or for more information and a confidential discussion or to find out about other opportunities in Banking & Insurance contact Rory Jackson at Hays on 08 9265 9133 or email

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply

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Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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