For Recruiters

IT Supplier Performance Analyst

Hays Technology
Australia, Newcastle
Posted about 10 hours ago Permanent Competitive
See job description for details
Newly created IT Supplier Performance Analyst opportunity, initial contract to December 2022, Newcastle NSW. Your new company
Hays Newcastle are currently looking for an experienced IT Supplier Performance Analyst to join a recognised and well established organisation.


Your new role
As the IT Supplier Performance Analyst you will be responsible for coordinating vendor governance, risk assessments, and performance management to ensure that commercial and operational agreements meet organisational requirements. You will also develop and review partnerships and alliances to ensure business outcomes are being achieved. This role will have you analyse data and produce reports that considerably impact the performance of organisational programs and systems.

What you'll need to succeed
  • Excellent communication skills including the ability to build strong relationships at all levels internally as well as externally.
  • In-depth knowledge of vendor management frameworks and quality assurance processes.
  • Ability to summarise performance indicators and conduct analysis against SLAs.
  • Proven ability to develop performance metrics and service level reporting.
  • Demonstrated experience in the procurement of technology related goods and services, including contract management.
  • A strong comprehension of IT concepts and project management principles will be highly regarded.
  • Previous exposure to ServiceNow desirable.
What you'll get in return
On offer is an exciting contract position which will give you the opportunity to develop and maintain effective working relationships with key internal and external stakeholders and maintain supplier standards. This will be an initial contract until the end of the year with potential for extension thereafter.

What you need to do now
If you feel this role is suitable for your experience, please apply now or send an updated resume to Jakeline.giraldo@hays.com.au.

LHS 297508 #2628879
Job ID  2628879
ABOUT COMPANY
Australia, Sydney
12100 Employees HR & Recruitment

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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