Technical Manager/Impairment Benefit Specialist

At Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let's care for tomorrow, so we can create a better future together, for everyone.

You'll be responsible for

• Supporting our liability management objectives by ensuring that all adverse decisions are made on time, in accordance with the legislation and the quality decision making frameworks.
• Providing technical and legal knowledge and strategic advice to claims staff and customers of Allianz.
• Supporting the capability development of our claims staff through the resolution support of their queries and case management challenges.
• Maintaining accountability for all procedures and outcomes that require Technical Manager endorsement and oversight, ensuring our regulatory and compliance obligations are fulfilled.
• Assisting the business to understand technical and operational processes, legislation, guidelines, and contractual requirements in order to drive performance improvement and to keep teams up to date on expectations and changes.
• Identify and implement opportunities to improve operational controls and claim outcomes, supporting the business aims of process improvement/establishing best practices.

About you

• Extensive case management experience in Workers Compensation or a personal injury scheme.
• Significant experience in managing technical claims/situations in Worker Compensation.
• Comprehensive knowledge of Victorian Workers Compensation legislation and regulations.
• Understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation.
• AMA training preferred.
• Technical proficiency with system, software, databases, reporting, and communication tools including Acction and Novus.
• Excellent written and verbal communication skills and an ability to present to larger groups.
• Ability to build effective relationships internally and externally with clients, intermediaries, and service providers.

What's on offer

• Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
• A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
• An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
• Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
• insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
• Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
• The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.

About Allianz At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

Adjustments and support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let's care for tomorrow. www.allianz.com.au/careers

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