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Tech Support Specialist

Hays Melbourne, Australia
Posted 9 days ago Permanent Competitive
See job description for details
Technical Support Specialist Your new company
In this role you'll be working for one of the world's largest audio-based companies in over 100 countries. They look to improve lives through consumer-centric innovation.
Your new role
  • Providing technical support to technicians and customers to resolve repair issues
  • Communicate service bulletins to the service network
  • Providing backup to the technical support team while other service members are on leave
  • Liaising with the support team to resolve technical or quality issues
  • Supporting the service manager
What you'll need to succeed
  • Prior experience in technical support and customer service
  • Experience within audiovisual systems and headphones
  • Great telephone manner
  • Understanding and experience of computer technology.
  • Proficient in Microsoft Excel
  • Excellent communication skills both with internal and external stakeholders
  • Ability to read and understand technical information e.g. electronic circuits and system block diagrams
What you'll get in return
  • $72-74k + Super
  • Great work culture and office environment
  • Free car parking
  • Monthly lunches
  • Mulgrave located
  • Staff discounts
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to marc.howey@hays.com.au
#2844702
Job ID  2844702
ABOUT COMPANY
Sydney, Australia
12100 Employees HR & Recruitment

About us

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.

Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.

Looking for the right role for you? 

At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.

Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.

Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.

Take the next step at hays.com.au

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