Service Desk Technician Service Desk Technician …

Hays IT
in Melbourne, Victoria, Australia
Permanent, Full time
Last application, 16 Jun 21
Competitive
Hays IT
in Melbourne, Victoria, Australia
Permanent, Full time
Last application, 16 Jun 21
Competitive
Hays IT
Service Desk Technician
Level 1 and 2 Service Desk Technician positions.Your new company

A thriving Managed Service Provider located in Melbourne's South-East require Service Desk Technicians for multiple permanent vacancies commencing immediately. This represents a great environment for an ambitious candidate to take their current skills to the next level and learn plenty of new ones! Level 1 and 2 positions available!

Your new role In this exciting new role, you will be:

- Providing Level 1-2 IT Support for a broad client-base.
- Maintaining excellent levels of Customer Service.
- Performing account administration with Active Directory.
- Ensuring technical issues are resolved within SLA's in calm and polite manner.
-Troubleshooting technical issues in a high-volume ticketing environment.

What you'll need to succeed

To be successful in your application, you will need:

- Prior experience working within a Service Desk role.
- Demonstrated knowledge of Windows OS, Active Directory, Exchange, Windows Server and Office 365 administration.
- Good understanding of service management practices
- Highly developed troubleshooting and problem-solving skills.
- Experience working within Managed Services (highly regarded).

What you'll get in return

The chance to work in an organisation where they develop and grow careers. You will be offered a competitive salary package. Working within a thriving company, you will gain exposure to a broad range of technologies and projects. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out!

What you need to do now If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to alexander.obrien@hays.com.au.

LHS 297508 #2501013
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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