Sales & Service Consultant Sales & Service Consultant …

Hays Accountancy & Finance
in Melbourne, Victoria, Australia
Permanent, Full time
Be the first to apply
Hays Accountancy & Finance
in Melbourne, Victoria, Australia
Permanent, Full time
Be the first to apply
Hays Accountancy & Finance
See job description for details
Seeking customer service superstars looking to kick start their career in the Insurance industry!
Your new company
Join one of Australia's largest insurance companies dedicated to providing a first-class customer experience. Located in Melbourne, the team are now looking for multiple customer service superstars to join their Melbourne team.

Your new role

In this role you will provide an exceptional customer experience, handling general enquiries and maximise sales and retention opportunities by identifying customer insurance needs and offering tailored solutions.
  • Provide quality customer service via inbound calls and email correspondence
  • Update customer policies as per their requests
  • Cross sell and up sell to our customers to better meet their insurance needs
  • Work to meet individual and team KPI's and targets
Working 37.5 hours a week, this position will work across a rotating roster between 8:30am - 6:00pm, Monday to Friday.

What you'll need to succeed
  • Demonstrated passion for customer service
  • Ability to work collaboratively within a team environment
  • Demonstrated ability to think outside of the box
  • Ability to cross sell and up sell
  • Flexibility and Resilience
What you'll get in return

In return you will be provided with ongoing training and support from a close knit team and the flexibility to work from home.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2573076
Company Overview

About Hays
Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide, being the market leader in Asia Pacific and the UK and one of the market leaders in Continental Europe and Latin America. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments.

Hays believes the right job can transform a person's life and the right person can transform a business. They are passionate about connecting candidates with the right job for them.

Hays operates in over 40 locations throughout Australia and New Zealand. They find permanent jobs for over 15,000 people a year and temporary and contract assignments for over 25,000 people a year and at any one time employ over 20,000 temporaries and contractors.

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