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Quality Assurance Engineer - Salesforce

Iress Melbourne, Australia
Posted 9 days ago Permanent Competitive
Quality Assurance Engineer - Salesforce
See yourself being part of a large, transformational change? This could be the role for you!

At Iress, we make things happen

We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people use our software, from the world's most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers. Iress is one of Australia's largest technology companies and employs more than 2,000 people across Australia, The United Kingdom, Africa, Canada, France, New Zealand and Asia.

Build your career at Iress!

As the Salesforce Quality Assurance Engineer you will play a critical role in supporting the implementation and ongoing enhancement of our Salesforce Sales and Revenue Clouds. This role involves creating and executing QA workflows to assist the delivery team during the project phase and providing continual support to users and team members post-implementation. The ideal candidate will have a strong background in creating test cases, conducting User Acceptance Testing (UAT), and automating performance and regression testing.

The ideal candidate will have experience with a quality assurance remit within an agile development process and have experience with supporting key transformational initiatives.

Some of the awesome things you'll be involved with:

  • Design and develop comprehensive test plans and test cases based on system requirements and documentation.
  • Conduct UAT and coordinate with end-users to validate business processes and Salesforce functionalities.
  • Implement and maintain automated testing frameworks for performance and regression testing.
  • Identify, record, and document thoroughly and track bugs through resolution.
  • Provide feedback to the development team and ensure the work is carried out in accordance with the schedule and the quality requirements.
  • Offer post-implementation support, troubleshoot issues, and work closely with the team to resolve them in a timely manner.
  • Collaborate with cross-functional teams to ensure quality throughout the Salesforce implementation lifecycle.
  • Stay current with new testing tools and test strategies, and improve testing processes by recommending innovative solutions.

What you will bring:

  • Proven experience as a Quality Assurance Tester or similar role in Salesforce environments.
  • Strong knowledge of Salesforce Sales and Revenue Clouds, and an understanding of Salesforce best practices and functionalities.
  • Experience in creating detailed, comprehensive, and well-structured test plans and test cases.
  • Hands-on experience with automated testing tools and performance/regression testing.
  • Exceptional attention to detail with the ability to identify system deficiencies and inconsistencies.
  • Excellent problem-solving skills, with a capacity to think out of the box and work under pressure.
  • Experience with integration and API testing.
  • The ability to guide development efforts and strategy.
  • Experience with Jira and an agile working environment.
  • Experience in producing and maintaining technical documentation.
  • Experience implementing Salesforce configuration changes via best practice change management processes.
  • DevOps/release management experience.

Why work with us?
  • 8 additional paid days per year to extend your weekends
  • Hybrid working
  • Generous cash bonus for every successful referral
  • Starting school leave - 8.5 days of leave to assist your children with the transition to school
  • Up to 26 weeks' paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work
  • 3 days' paid leave per year to participate in charity initiatives
  • Discounted health insurance premiums
  • Access to learning and development programs through Udemy

Iress is committed to fostering a welcoming and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed. Our people have different experiences, skills, perspectives and beliefs and everyone's uniqueness is valued and celebrated.

Our hiring decisions are never based on sexual orientation, race, gender identity, religion, disability, citizenship, marital or family status and age. Even if you feel you don't meet all of the requirements of the role, we would still like to hear from you!

We're also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace.

For more information about what we do, our people and values, please visit our website - https://www.iress.com/join-us/careers/

#LI-Hybrid

Employment Type
Employee

Time Type
Full time
Job ID  V-08652
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