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Product Owner

iSelect Melbourne, Australia
Posted 13 days ago Permanent Competitive
Product Owner
About us:

At iSelect, we're passionate about making Australians' lives easier by saving them time, money, and effort. When it comes to big things, like health cover, car insurance or energy providers, we take on the hard work to make it easier - giving our customers back precious time so they can do more of what they love. With over 20 years' experience, we are a one-stop destination for comparison and purchasing across insurance, utilities and personal finance products. We compare a wide range of brands and our trained comparison experts help customers to compare, select and save more, putting them in control.

What you do:

As an iSelect Product Owner, your role involves taking on the responsibility of setting the vision and strategy for digital, CRM, and data applications that support iSelect's omni channel customer experience and internal teams in delivering cost-effective solutions to the Australians.

This role will specifically work in our Utilities vertical, working closely with our General Manager and business stakeholders to develop well-defined product roadmaps aligned with iSelect's overarching strategy. Your leadership and collaboration with both internal and external delivery partners are crucial in ensuring that the right initiatives are executed at the right time, ultimately maximizing value for customers, team members, and partners. Additionally, you will play a pivotal role in championing the internal value of your team, serving as a genuine advocate for your products and overseeing their entire lifecycle.

Your responsibilities extend to discovering, designing, and defining the platforms through which iSelect's partners interact with the company, a critical aspect of enabling customer-facing channels. You will also be tasked with defining the various customers and actors involved in iSelect's customer journeys from the partner (B2B) side, bridging the gap between these partners and the customer (B2C) journey teams.

What you need:
  • Energy/Utilities industry experience is crucial for this role, providing essential insights into sector-specific needs and regulations
  • Successful development of product vision, goals, and roadmaps, demonstrating ownership of designated products within an organization
  • Expertise in customer journey and user story mapping, along with backlog grooming to define a clear path forward for the team
  • Proficiency in Scrum agile methodology and understanding of the role within a Scrum team
  • Ability to facilitate workshops and engage stakeholders to gather specialized insights into product considerations
  • Experience or demonstrated understanding in how enabling platforms underpin broader customer experiences
  • Experience in closely working with other product owners acting as both a stakeholder and customer of their products
  • Previous experience with Jira and Confluence - essential
  • Have product owner \ product manager certifications (SAFEe POPM, Scrum) - essential

What's in it for you:
  • Hybrid & Flexible Working - Save time commuting, we have the option to split your time working both in our office and from home
  • Professional Development - We encourage ongoing learning and development with free access to the full Linkedin Learning Library, our own in-house learning Academy and regularly run initiatives such as our relationship with 'Juno Adaptive Leaders Program' which enable you to continually upskill
  • Recharge Days - For the times when you just need to take a break, we offer three extra days to use at your discretion (yes, in addition to your 20 days Annual Leave!
  • Referral Bonus - Earn yourself an extra $1500 by referring another superstar to join our team
  • Salary packaging - we can help you to maximise your salary with options such as novated leasing.
  • Paid Parental Leave (for both primary & secondary caregiver) and a Return to Work Bonus for when you're ready to come back.
  • Wellbeing Centre - Our online platform which provides education, support and tools to help you live a healthier and happier life - find online yoga, cardio & boxing classes, healthy recipes and meditation & mindfulness tools.
  • Employee Assistance Program - Free access to qualified psychologists and coaches who can assist you with the demands of work and home life.
  • Rewards Platform - A simple way of saving money for you and your family by offering you instant discounts and cashback at hundreds of retailers. Earn and redeem points while you spend!
  • Annual iStar trip - We love to reward and recognize our employees, whether you've gone above and beyond or consistently upheld our Values of 'Being Brave', 'Keeping it real', 'Celebrate' and 'Have Heart'.

What's next:
  • We genuinely appreciate the time and effort you have taken to apply and you will hear back from us regarding your application
  • We can be flexible with interview times, and these will be conducted over MS teams virtually
  • Don't hesitate to reach out to our friendly Recruitment Team if you would like to find out more about the role careers@iselect.com.au
  • Please note all applicants must have full working rights and will need to complete full background checks including Police Checks

iSelect recognises the value of an inclusive and diverse work environment. We believe everyone deserves the same opportunities in life, regardless of gender or identity, sexual orientation, race, ethnicity, religion, disability, or age. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email careers@iselect.com.au

  • Published on 05 Jul 2024, 6:57 AM
Job ID  KC3AT
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