Practice Manager

Practice Manager job working for an Engineering Consultancy, up to $120+super, inner SE suburbs Your new company
Your new company is a leader in the market, with 20 years of history working on Melbourne's most well known and iconic buildings. They take pride in offering their clients responsive and collaborative service with structural integrity and safety at the forefront of their minds. They are truly passionate about their people and offer a supportive and positive environment where everyone has a voice and management are always available to listen.
Your new role
Your new role as the Practice Manager will include being responsible for the efficient and effective management of the office to ensure its growth and profitability. This role involves overseeing the operational and business management functions and supporting the structural engineering team in their professional operation and the attraction, development, mentoring, and retention of a high-performance team. Your main duties will include:

• Leading and managing operational support functions and suppliers to provide a high-quality service to internal and external customers
• Supporting optimal revenue generation and invoicing for the company
• Oversight of the office management function and supporting the Senior Associate - Structural Compliance Lead, and the Director of the company
• Providing high quality, timely reporting that enables the business to function effectively
• Developing a high-performance team while maintaining and ensuring a positive office culture
• Ensuring professional financial and accounting processes and systems are consistently maintained. This includes effective and efficient management of daily bank reconciliation and cash flow, accounts payable and accounts receivable, payroll and related activities, reporting of business performance, productivity and all aspects of the business management function.
• Overseeing proposals, marketing and business development support
• Surveying staff every six months to understand their level of satisfaction and get specific feedback
• Surveying clients every six months to understand their level of satisfaction and get specific feedback

What you'll need to succeed
Previous experience in Operations Management, Practice Management or Office Management is essential for this position, along with:

Demonstrated understanding of finance and accounting; technology; human resources; marketing, proposal management and office management.

Proficiency with MS Office365 applications, and ability to learn new software and systems

Ability to work independently and effectively within a team

Excellent communication, customer service and interpersonal skills

Excellent time management and organisational skills

Strong verbal and numerical reasoning skills

Permanent Australian Resident or Australian Citizen

What you'll get in return
This role will offer you operational input where you will be able to effectively drive the office and implement change to continue increasing its success. You will get to work alongside senior management and be involved in the direction and future endeavours of the company. You will get to join a fabulous office culture where you will be supported and welcomed. This role offers a competitive salary and there is room to continue growing within your career based off of your personal desires.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email it directly to Jessica.mackie@hays.com.au. Please note due to the high volume of candidate applications recieved only those who has been successful to progress will be contacted.
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