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Operations and Compliance Manager, Casualty, Specialty & Agency Claims

QBE Insurance Melbourne, Australia
Posted 5 days ago Hybrid Permanent Competitive
Primary Details
Time Type: Full time

Worker Type: Employee
  • Permanent, full-time role
  • Location Melbourne (preferred) or Sydney
The opportunity

Support to the Casualty, Specialty & Agency Leadership Team to deliver strategic initiatives, driving compliance activities, operational reporting, and management support.

Your new role
  • Partner with the relevant leadership team members to co-ordinate and drive compliance activities to ensure processes and procedures to meet and where applicable exceed our obligations.
  • Linking and ensuring consistency of compliance activities across Casualty, Specialty, and Agency Claims and provide operational support to the Casualty, Specialty and Agency teams
  • Business reporting
  • Provide analysis and insight to inform the leadership team in the development of strategic initiatives to address business challenges/opportunities
  • Assist with the development and recommendations of compliance policies and processes which are adequate to meet Claims compliance and policy obligations
  • Develop and implement a program to ensure that the department's Claims staff and stakeholders comply with compliance policy and processes, taking ownership and leadership to successfully implement change in compliance related matters
  • Let's talk flexible working!
About you
  • Compliance and/or risk management experience (preferably within insurance)
  • Strong knowledge of key compliance risk concepts and risk management frameworks
  • Strong influencing and negotiation skills
  • Project management capabilities
  • Someone who can get things done but is also a thinker - not afraid to challenge the status quo and propose better and smarter ways to do things.
About QBE

We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage.

We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.

With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment - what if it was yours too?

Your career at QBE - let's make it happen!

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
  • 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance
  • Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
  • 18 weeks' gender-equal flexible leave for all new parents, including paid super
  • The ability to maximise retirement savings through voluntary super contributions and company matching
  • Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
  • Additional leave and support through QBE's Family Domestic Violence First Responder Network
  • Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
Rewards & Recognition

We value our employee's experience with us and are proud to have been recognised for the following awards:
  • 2021 LinkedIn Top Employer & HRD Employer of Choice
  • 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
  • Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion
  • Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
  • Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
  • Family First accredited employer since 2021
APPLY NOW and let's make it happen!

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at recruitment@qbe.com

Application Close Date: 17/04/2024 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Job ID  320868
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