Manager, Country Operations Manager, Country Operations …

Northern Trust Company
in Melbourne, Victoria, Australia
Permanent, Full time
Be the first to apply
Northern Trust Company
in Melbourne, Victoria, Australia
Permanent, Full time
Be the first to apply
Manager, Country Operations
Who we are

Northern Trust is a preeminent global financial institution that provides asset servicing, investment management and wealth management services for institutions, high-net-worth individuals and families. For more than 130 years, our success has been anchored in one purpose: to serve as our clients' most trusted financial partner, guarding and growing their assets as though they are our own. Our market-leading technological capabilities-spanning from artificial intelligence for currency management, blockchain for fund administration and cloud-based solutions to deliver personalized wealth management services-allow us to deliver the highest level of service to our clients with speed and precision.

What we do

Northern Trust's international business has grown dramatically over the last decade. Some of our largest clients are located in Asia and Australia, which represents a rapidly growing client base for the company. Our intricate understanding of the region allows us to provide unique insights and strategic perspectives to our clients. Currently, we have client offices in Beijing, Hong Kong, Melbourne, Singapore, Seoul, Tokyo and Kuala Lumpur.

Northern Trust is proud to serve the Australian community with global capabilities, meaningful insights and exceptional service. Institutional clients across Asia Pacific have relied on Northern Trust for effective solutions and ethical guidance across asset servicing and asset management since 1986.

What you will do

The Manager, Country Operations is responsible for directing the Enterprise Operations Business Unit within Australia and is responsible for managing multiple functions and providing leadership and guidance to subordinate managers.

This role is accountable for the performance management process and career development programs for the Business Unit/functions in Australia. You will be making staffing decisions, and ensuring resources are available to accomplish priorities. You will be a key decision-maker for the salary review process, provide leadership and guidance to staff, fostering an environment that encourages employee participation, teamwork, and communication.

What you will do

  • Responsible for managing and developing the Enterprise Operation's activities within a country and cultivating relationships with global practice executives, functional heads, clients and regulators
  • Makes staffing decisions, and ensures resources are available to accomplish priorities. Builds diverse teams through recruiting, hiring and succession planning
  • Conducts the performance management process, identifies training and development needs, and establishes performance standards for the division/unit. Supports individual career aspirations with lateral movement to new roles or growth and tenure in current roles
  • Oversees plans and directs the activities for the Enterprise Operations Unit, ensuring that the business objectives are being met within a country. Assure appropriate senior management oversight and governance of BAU activities
  • Directs the reviews of operations and administrations within a country, and recommends improvements to increase productivity and efficiency
  • Participates in developing business unit, local and regional strategic initiatives and sets goals and priorities based on the direction set for the unit; follows through to ensure that objectives are met
  • Demonstrates an understanding of regulations as well as the business impact in each jurisdiction and monitors effective implementation
  • Assumes accountability for financial and staffing resources, including developing and managing capital and expense budgets, liaising cross-function to improve efficiency, effectiveness and productivity
  • Assumes full accountability for the performance and execution of processes in the location
Your Knowledge/Skills

  • Knowledge of operations and corporate business strategies are required to drive measurable business outcomes that enable achievement of financial goals
  • Leadership and organizational skills are required to direct activities for multiple units.
  • Knowledge of country, federal, state, and/or local laws that affect the financial industry
  • Excellent oral and written communication skills
  • In-depth functional / industry knowledge
  • Highly flexible and adaptable to change
  • A College or University degree and/or relevant proven work experience in the financial services industry with managerial responsibilities

As of 30 September 2021, Northern Trust Corporation had:

  • $15.8 trillion in assets under custody/administration
  • $12.2 trillion in assets under custody
  • $1.5 trillion in assets under management
  • $169 billion in banking assets

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve!

We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why Forbes ranked us the top employer for Diversity in 2018. In Australia, we are actively involved in many ways with both community and diversity organisations, which includes charity participation days. For families we offer a very generous parental leave scheme, and all staff have access to subsidised health insurance if they choose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and ethical companies. Build your career with us and apply today!

  • Want to learn more about our company? Visit
  • We are a leading global financial institution- Click here to check out our company accolades!

Additional Information

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